Since I opened up an account with them I never had any problems with them they always helped me with any situations I needed. the middle village and forest hills branch on 108st everyone is polite and friendly I give them 5 stars they're very helpful.
November 2022
Cannot get a hold of anyone on the phone. I waited an hour on hold just for the line to disconnect. Received a check from this bank and it still hasn't cleared 5 days later. Check from this bank flag as scams for other banks
May 2022
Since becoming Webster bank, their customer svcs is terrible, the tellers are ridiculously slow at their jobs. Best thing is to stay away..
