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January 2023 by L V
This is my favorite TD bank. Wes is such a helpful teller especially when my boyfriend and I had an issue with security with our card he was informative and took his time I definitely appreciate his professionalism.
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October 2022 by LINDA SZUMOWSKI
This is a customer friendly bank, Every staff person is very helpful and polite . They will sit with you and answer any questions you may have, they don't try to rush you just to help the next customer. I definitely recommend this bank to anyone who wants a pleasant experience in a bank, they absolutely deserve 5 stars and then some. ?
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June 2022 by Jose Motley
Very disappointed in this banks management. I've called made appointments only to have branch manager not show up. I've also called told that the branch manager will call me back. doesn't happen. The last branch manager and current branch manager need better organization and service skills.
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March 2022 by Oriana Lamanno
I love coming here. They take care of my basic banking needs with ease. When I have a problem with my account, they help me right away. Thank you Radeika! & all the tellers. Always greet me with a warm "Oriana!". ???
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March 2022 by WebArt Studio
TD bank is the same as the TD american stock broker, but unfortunately i dont used stock broker.Anyway opinion they have good trading platform and easy set up.Not sure if is thru since never verify that fact.Genneraly TD bank very convenient they dominate all NYC around each corner you have that , problem they dont have good quality people to work for then .But all business have problem like that now ,half milion people pass away suddenly from Covid last 2 years then we have much less to chose to hire to work,business need laborer but laborer pass away all ages from 30 to 60 a lot of people.Then what you expect from business ? they must to hire anybody to run business or closed.Thats why we have low life service all around us
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March 2022 by James Youn
Teller said I can’t withdraw without my debit card even if I had my ID then when I told her my card is in my car at home and not here in lot. Then she stated I can make a withdrawal without my debit card and use my drivers license.
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March 2022 by Gennie Gazer
Radeika was so kind and helpful. She was extremely friendly and professional explaining everything to me. I look forward to doing business here!
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March 2022 by Nelkin Rodriguez
4 teller. And only two representatives to take care of the rest of the customer. Is getting worse this location is a long wait. They need more help.
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February 2022 by Robby C.
All members of this branch are very nice and courteous. Shout out to Wes, one of the supervisors. He was excellent and helped us open an account here with ease. He went over everything in great detail while getting us in and out without delay. It was refreshing to us that the team here were really cool and nice after having a horrible experience with the members at 76-02 Main Street location that same day. Great service here. The workers really care and take time to make the customers feel welcome here.
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May 2021 by Marisol R.
Visited TD Bank today to notarize some documents. Was informed the notary did not have a stamp. Really. What kind of notary does not have a stamp! SMH. Very disappointed and now I realize why I love Chase! #chase
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June 2019 by Harry S.
how to rate a bank, well I deal with quite a few Banks as a property manager and I have found the TD Bank is one of the best.
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February 2019 by Diego P.
nice location plenty of parking available the staff is always friendly and polite the lines move fast
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August 2018 by Janet M.
We waited a full 25 min to speak to a representative today, 8/12 at 11:25am we were never acknowledged during this time. We had to leave without being able to resolve our issue. While the bank teller was very attentive, the representative was not. Additionally, a manager could be paying closer attention to this for such occasions, but that was not the case, it sounds like mediocre service on Sundays. Very dissapointed.
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June 2018 by ELSA FASOLINO
Local bank*! GREAT Customer service!
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January 2018 by Marcello L.
Worse banking service I have ever experienced in my 56 years of being on this planet , with a line of people or no line it still takes a long time before you can get your banking done , just a very bad atmosphere in general . The mood of the employees circles around the manager and she is always in a miserable mood , if someone went to rob it they would also be frustrated and leave cause it would take to long , the TD bank on Grand Avenue near the Stop n shop is awesome there the service is professional and fast, by everyone in there including the security guard , definitely going to take my banking somewhere else .