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January 2024 by Samuel Yacoub
It's the worst customer service.You can waste your time and life with themThey are careless
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January 2024 by Amrik Chahal
Excellent ServiceStaff is very Good
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January 2024 by Gary Dave
Dissatisfied as banker could not help me and he was not busy.
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January 2024 by Antoniette B
As a customer of 30 years, they werent able to help me at all with all with a zelle dispute. Offered no assistance, and certainly no resolution.
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January 2024 by Christina Perez
We had the best experience here with this store. Leaving that trash location on fresh pond and metropolitan ave.The manager here I believe his name is WES and his two young ladies team members I truly appreciate the customer service. This was the best experience we’ve had in NYC I wish I could give 10 stars !God bless
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May 2023 by Erzsebet Baleja
Today my husband needed a piece of paper notarized and the employee was very rude, she sent him away. She was less than helpful. After that my husbant went to the Fresh Pond Road location and they helped him, without a problem. Three stars bc. other staff always friendly we never had issues before.
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March 2023 by TheMaabsta
Very friendly and helpful, great staff been banking here for forever they help me with both my business and personal accounts
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January 2023 by L V
This is my favorite TD bank. Wes is such a helpful teller especially when my boyfriend and I had an issue with security with our card he was informative and took his time I definitely appreciate his professionalism.
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October 2022 by LINDA SZUMOWSKI
This is a customer friendly bank, Every staff person is very helpful and polite . They will sit with you and answer any questions you may have, they don't try to rush you just to help the next customer. I definitely recommend this bank to anyone who wants a pleasant experience in a bank, they absolutely deserve 5 stars and then some. ?
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July 2022 by Jose Motley
Very disappointed in this banks management. I've called made appointments only to have branch manager not show up. I've also called told that the branch manager will call me back. doesn't happen. The last branch manager and current branch manager need better organization and service skills.
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April 2022 by Gennie Gazer
Radeika was so kind and helpful. She was extremely friendly and professional explaining everything to me. I look forward to doing business here!
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February 2022 by WebArt Studio
TD bank is the same as the TD american stock broker, but unfortunately i dont used stock broker.Anyway opinion they have good trading platform and easy set up.Not sure if is thru since never verify that fact.Genneraly TD bank very convenient they dominate all NYC around each corner you have that , problem they dont have good quality people to work for then .But all business have problem like that now ,half milion people pass away suddenly from Covid last 2 years then we have much less to chose to hire to work,business need laborer but laborer pass away all ages from 30 to 60 a lot of people.Then what you expect from business ? they must to hire anybody to run business or closed.Thats why we have low life service all around us
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February 2022 by Robby C.
All members of this branch are very nice and courteous. Shout out to Wes, one of the supervisors. He was excellent and helped us open an account here with ease. He went over everything in great detail while getting us in and out without delay. It was refreshing to us that the team here were really cool and nice after having a horrible experience with the members at 76-02 Main Street location that same day. Great service here. The workers really care and take time to make the customers feel welcome here.
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February 2022 by James Youn
Teller said I can’t withdraw without my debit card even if I had my ID then when I told her my card is in my car at home and not here in lot. Then she stated I can make a withdrawal without my debit card and use my drivers license.
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December 2021 by Nelkin Rodriguez
4 teller. And only two representatives to take care of the rest of the customer. Is getting worse this location is a long wait. They need more help.