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December 2023 by vicki forgette
I have never done business with this company. NEVER! Yet, they came to my home on 2 occasions to repo. Today I opened my door so they could see that I did not have the furniture they claimed I had. Lived here 53 years! I just had to edit this to say, the problem, Anna, is I have never had a lease with you! This proves my point.
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September 2023 by Brianna Montgomery
I wish I could Rate 0 stars. Never have I ever purchased any furniture used or new and come home to find dead roaches taped in the back and dead in the fridge. But I guess This is what we get at the Middletown Aaron’s
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December 2022 by Gunderman Universal Studio’s
Great customer service. I rented a bedroom set and washer and dryer from them. Dryer broke and they replaced parts needed quickly. I give the Aaron’s on Dolson 5 stars
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November 2022 by Sandy Slane
Hi I've been doing business with the Aaron's in Middletown for yrs and I've never had a problem. Todd the manager has always been very helpful. And if they couldn't show I received a phone call telling me. I've been more then pleased with there service. Thank Aaron's and Todd for your great service.
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October 2022 by Wendell Dauch
Customer Service seems good so far.
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September 2022 by Jill Speedling
Great prices n nice staff very happy w deliverly also
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July 2022 by Colon Nelson
The manager at Arron’s ( Tod ) is the worst they need to remove this manager from this store you will see how sales will go up I just placed and order on line when I when to pick up my order he took it upon himself to cancel my order he is very rude and has no customer skills corporate needs to get rid of this guy.Once people find out he’s gone sales will go up I have talk to a lot of people about Arons the first thing they tell me is I wouldn’t go to that place if it was the last place on earth because of the manager.I just don’t understand with all the complaints how This guys still work for the store please people don’t waste your time you get behind one payment and he’s calling you like the prosecutor go to Rent-A-Center they treat you a lot better and with respect
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May 2022 by steve anderson
I am in need of a furniture upgrade and have decided that your location will be awarded the contract per say. I am in need of a new living room with all the fixings, new bedroom and new dining room set and surely to be purchased one at a time.I decided to go with your location based off of the great customer service I received today in your store. I love this free enterprise system in which many take for granted and don’t understand that as a customer, I have choices!Vonmarie greeted me with a smile and was not pushy as I entered. She looked at me and immediately knew which route to take as her suggestions suggested that she was genuine and was not out to just get a sale. She was very patient and knowledgeable and I could tell that she loved her job!When it came down to the numbers, she explained everything to a point where even I could understand what I was getting into. That’s coming from a guy who has a fear of numbers and when people start talking numbers to me, everything goes blank and I turn into a vegetable! ?At the end of the day, the distance from my home to your store is what brought me here, the good customer service I received is what’s going to keep me here! I know it’s a whole new world out there but I’m old school and if you want my money, you are going to have to work for it. Mission accomplished!Sincerely,Steve Anderson
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April 2022 by Gianni Molluso
My Name is John Intonato, I had the pleasure of working with Vonmarie today, Extremely nice Person. I had to exchange one piece of furniture for another. She made the process simple and smooth. I received my new couch the next day and I love it. I'm very satisfied with the Customer Service and would recommend them to anyone.
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February 2022 by JC VORTEK
Great customer service. I rented a bedroom set and washer and dryer from them. Dryer broke and they replaced parts needed quickly. I give the Aaron’s on Dolson 5 stars
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January 2022 by Gunderman Universal Graphics (DESIGNERS-Lounge)
Great customer service. I rented a bedroom set and washer and dryer from them. Dryer broke and they replaced parts needed quickly. I give the Aaron’s on Dolson 5 stars
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November 2021 by Alli Simpson
If I could give a 0 star I would. I have worked with another Aaron’s store for years in the past and absolutely loved it. Switched to this one because we moved and had nothing but a nightmare. Todd, the “manager” is the most ignorant, argumentative person I have ever encountered in my life. We were leasing a couch and moving again so we called in July and august to have the couch picked up, set two dates with no show on their end. Then told we had a pst due balance because we had to pay for the time that they were supposed to pick it up and didn’t come. They then charged a card they did not have permission to charge. Here 4 months later I have had to go through corporate because they still have not picked up the couch, blaming us now because we don’t even live there anymore. Save your self the hassle and please go elsewhere so that you’re not disrespected and held liable for Todd’s incompetence.
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September 2021 by Rosemary Barnes
The store manager is rude and obnoxious!! The products are great but they would do better if the store manager brushed up in his customer service skills!!!
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August 2021 by Rosemary McBride
The store manager is rude and obnoxious!! The products are great but they would do better if the store manager brushed up in his customer service skills!!!
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March 2021 by kelli barclay
Bought this couch and love seat absolutely love it very comfortable. Also Bought a beautiful awesome stereo there 2 years ago it cranks Lovvveee it.