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May 2024 by Lizbeth Mata
I must say that ever since the first visit, which was only a couple months ago, my 13 y.o. daughter and I were extremely pleased with the service (wash, treatment, cut and blow dry). I am so happy to have found a great place and person like Mary to do our hair from now on. She is very precise, knows what she is doing and takes her time to make sure we leave pleased every time. I also liked that Bertha purchases and uses good quality products as well as recommends and sells the products to use at home.
So just after a few visits and seeing how they work, today I decided to give it a try to bleach and dye my hair with Mary. I was not happy with how my hair color had turned out previously done at another hair salon. Mary was able to change the color to something I wanted and make my highlights look all even throughout. I am soooo impressed and beyond happy with my transformation! Both Bertha and Mary are both very professional and make you feel right at home. I would highly recommend anyone to try this place!!!
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May 2024 by Clara Wagner-Anderson
Bertha’s Hair Salon is a friendly and welcoming atmosphere and makes me feel comfortable during every visit. My hair has done a complete 360 since trusting it in the care of Bertha and her assistant Mari. I am beyond satisfied with my experience and highly recommend Bertha’s Hair Salon to anyone looking for fabulous hair and fantastic service.
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March 2024 by shaliyah carter
I came in and the owner showed me a hair style it was a short bob with a side swoop and asked if I wanted it I told her no and said I just wanted it straightened. She started the process and at the end asked if I wanted a trim and that she’d only take off a little bit I got up out the chair only to realize she had cut off 3 inches of my hair and cut it into a bob anyway I honestly felt like she just wanted to try the hair style out on me without my consent and I'm not a test dummy. Lady literally gave me a hair cut after saying she would trim it. This is the last time I got a trim vs this time literally took off mad of my hair.
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March 2024 by Mr. Edwards
My daughter went to this salon yesterday and Bertha cut off half of her hair! She was upset and crying to me! She told BERTHA she only wanted a trim and she didn’t listen. As soon as my daughter walked into the salon Ms.Bertha asked if she wanted a bob and she said NO! But guess who didn’t listen? BERTHA. This is so sad. She listened to the Spanish girl when she said she only wanted a trim but didn’t listen to the Black girl. This is disgraceful.
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November 2023 by Linda from the bronx
Great service, friendly and always available.
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November 2023 by Ciara Hinton
Do not go here to get braids!! She is terrible! I felt like she was practicing on my babies hair! Then she tried to say it was because my daughter had split ends which is nuts! My daughter is African American and has corse hair! This made me sick! Anyone who has gotten their hair done or does hair knows this is unacceptable idk who’s hair this lady has done and they were happy cuz this is nuts!! So many imperfections in the braids and the ends are all different lengths some braided to the end some not just a hot mess!!Never again !!normally I would have cut up but I have grown…I did say something but in a nice way but we will never go there and I don’t recommend this place to black women!! Especially if your hair is corse!! Maybe she is use to people with straight hair or Dominicans!! She lucky!! Oh an it was 180!! Yea she got that one for freeService: Braids
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August 2023 by Bby Pink
Thank you Elsa for layering my hair!!! Reasonable prices and awesome availability, they took me right after work. I am biracial with natural 3c/4a hair, love what they did ❤️Service: Hairstyling
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August 2023 by Liz Clays
This lady knows what she is doing.
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May 2023 by Vanessa Zamora
Such an amazing job love how my hair comes out when I dye itService: Balayage
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January 2023 by Desire' Hardison
Fast and good service. Prices are good too
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July 2022 by Keisha Carlies
I called to make a appointment and she says yes to everything then started yelling at me that I have to tell the lady doing my hair what I want. Over the phone I thought we discussed and covered everything. Then I asked the second time to another lady about the acrylic nails because there was a sign in Spanish that they do it and she said no; I said what about that sign that says you do, and she ignored me with a attitude in her face. The communication was off about the acrylic nails, the hair style I wanted. They said yea we can do it then there is a problem when I try to do it. Talking about me, complaining and attitudes. By the way I couldn’t have a full conversation with the lady and tell her because the language barrier, I’m practicing Spanish but they talk too fast I understood quick things. Not long conversations in Spanish.
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June 2022 by Anonymous Reviewer
Excellent service Erica did a great job on my hair will return again fairly priced just overall great customer serviceService: Hairstyling
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December 2021 by The McMillions
This salon does NOT know how to work with African American hair. On top of that, they are not open for criticism. I was charged for a wash & set but only got a wash. Photos available for perusal. I will never return to this salon. Nor would I recommendService: Hairstyling
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November 2021 by Huslyn HrdAC
I was able to get a fast appointment. Erica took her time with blowing out my hair and never burning me . She has amazing customer service . Practice 6 feet distance . Sanitize the place and chair before and after . Always a pleasure from day one . Thank youServices: Haircut
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October 2021 by nichole butler
She was very nice, knew what to do and prices were reasonable. Will be returning
