Build-A-Bear Workshop

Toy Stores
Hours: Build-A-Bear Workshop Middletown offers a fun and personalized experience for all ages. Customers can create their own plush toys by choosing outfits, sounds, and scents to make each furry friend unique. One popular feature is Record Your Voice, which allows adding a custom 5-30 second voice message to any plush, making gifts even more special. The store also hosts parties that are perfect for birthdays, office gatherings, or community events. Every party includes a furry friend, a Special Heart ceremony, and party games, providing hands-on fun for everyone. Customers can book parties easily by visiting the store or online. The staff at Middletown are generally friendly and helpful. Several reviews highlight the excellent customer service from employees who are patient, caring, and enjoy their jobs. For example, one staff member went out of their way to make a birthday sticker for a non-verbal child, which made the day memorable. Another staff member was praised for their patience and kindness during a busy birthday party. However, not all experiences were positive. One customer mentioned a particular older employee being rude and pushy, which was a concern. Overall, Build-A-Bear Workshop Middletown is a place where kids love creating plush toys and celebrating special moments. The staff’s dedication and willingness to go above and beyond create a welcoming environment, making it a favorite destination for families. Whether for a birthday or just a fun day out, Build-A-Bear offers a memorable experience for everyone.

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1. Middletown, New York