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April 2024 by isaac weiss
Worst service ever
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August 2023 by Kisha B
There was a long line. Thankfully, after about 7 minutes, one of the ladies came from the back to help out. This made things speed up tremendously.
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May 2023 by Katie Grubbs
So glad I chose this bank over others
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April 2023 by Tamara Palma
Almost a year with them i didnt hve any issues but since a week ago they just keep blocking my card for no reason. Customer service on the phone is horrible more than an hour wait and then for them to just hang up.
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February 2023 by Chris Wald
Everyone is great there friendly and helpful just opened a checking account they were great, thanks.
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December 2022 by T M
There website never works and its extremely annoying. I am ready to switch to another bank.
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July 2022 by MING CHU LIN
Jesse at the counter was very rude and unfriendly because I applied for an account online.
When I made a deposit and asked for my account number, if I wanted to remit money from another bank, I would know how to transfer it. He refused and said it was personal data protection. It was ridiculous. Then why could my deposit of 2,000 be credited? He could help me deposit it into my account.
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April 2022 by Graham Short
The stars are for the hard working people in the bank …. But since it took over from HSBC bank an international bank this provincial institution can’t keep up - its online services are a disaster. What you take for granted this bank doesn’t have -Go else where don’t waste your time and energy - I’ll was locked out of my company because they couldn’t verify it! - It’s been trading there for at least two months or more
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March 2022 by Phenom cec
Kyle was very professional & polite. Answered all of my questions. Greeted me right when I came in the door. Banks need more people like her!
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December 2021 by Shayla Sanders
I wouldn’t even give 1 star! Worst bank ever!!!
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February 2021 by FlaccoMike
Bank just took my card for no reason I’ve been having problems since 2015 I’ve been having problems with them bank is terrible needs to relocate and put a new bank this is unacceptable and I’m upset it took my card
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November 2020 by Nancy X
Even though I'm not a direct customer of Citizen Bank and is located out of country, Brian and Anthony went above and beyond to solve my wire payment issue. They ensure I'm aware of the updates and had stellar customer service. It was a pleasure working with them and thank you for solving my issue so patiently!
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May 2020 by James William
Brian and the Staff are always professional and pleasant.
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April 2020 by Karl Lauritzen
do not work with you...
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July 2019 by Mary Spall
Only one bank left in Orange County NY. Hours are horrible. Atm always down at critical times. Need to change soon.
