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May 2023 by Dhalia L.
Worst pharmacy ever! The lady named Elizabeth, a Hispanic lady with badly dyed blonde hair, should not work in that pharmacy. her attitude is horrible towards the customers.
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April 2023 by Robert C.
Wish I couldGive them zero. Long wait times. Really rude, careless and almost confrontational staff and the manager of the store is no better either. I personally would never set foot in this understaffed and unprofessional pharmacy. Cvs on east main st is better but probably Changing pharmacies all together is best. Somehow the pharmacy always gives me a different price for the same meds I've been getting for years, probably because they don't run or bother looking for my insurance on file.
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December 2022 by M Lisa W.
The service has deteriorated since CVS has decided to close the pharmacy between 1.30-2 for lunch. On 12/ 10, I arrived in the drive thru lane at 1:20. 3 people were in front of me. It took 10 minutes for the 1st car to be attended to. Surprise surprise, cvs closes the drive thru window! Not taking into account that at least 4 cars were in line before the 1:30 cutoff! Fast forward I run errands and get back to CVS AT 1:57 and I'm the first person at the window. I have no problem waiting until 2:00. 2:00 comes and goes, 2:08 the security shield gets cranked up and the person walks away. Another 5+ minutes go by and I finally get waited on. Minutes go by...and the cashier tells me "it doesn't appear that I have insurance and it will be $30."! I have been getting this RX for 2 years and it has been covered by insurance and i pay $1.00 . FEELS LIKE A SCAM! I tell said person I absolutely have insurance and it takes her another 10+ minutes to come back and tell me it will be $1.00. She takes my money (has my RX in her hand) and disappears for 4-5 minutes before she returns with my RX! I spent over 20 minutes in the DRIVE-THRU to get my RX! Meanwhile, there is a large presence of employees in the pharmacy. Seems like CVS could figure out scheduling so they don't have to close for 30+ minutes and further delay customers picking up their RX. WAKE UP CVS! I have already move 2 prescriptions to RiteAid due to the price difference.
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January 2022 by Gary Texter
Always helpful
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July 2021 by Chelsea F.
They DO seem short staffed but I'm giving them 5 stars because they are ALWAYS RUNNING trying their hardest to get everything done for everyone. No matter how busy they are I've never had a single person be rude or short with me. Always friendly and professional.
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July 2021 by Google user
The manager Joanne is a Rockstar, she was able to help over the phone and get the right equipment ordered during our time of need. She made a scary experience more tolerable. Thank you Joanne for your kindness and attention to every detail. CVS has an exemplary employee in Joanne!
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March 2021 by Kensasha B.
Pharmacist administering Covid Vaccine. Not changing gloves in between patients nor sanitizing in between patients. Definitely an increase risk for infection and contamination. I requested he change glove before my dose was administered which he gladly complied. However, this is a serious infection control error. He has now been wearing the same gloves since administering my dose. Since then an additional 5 patients were given the vaccine. Mind you in between the patient before me and myself I watched him prep or open vaccines with the same gloves to prep them in succession for the next patients. In the midst of the pandemic ppe and infection control is first line priority in protection.
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January 2021 by Erik Orsino
The manager Joanne is a Rockstar, she was able to help over the phone and get the right equipment ordered during our time of need. She made a scary experience more tolerable. Thank you Joanne for your kindness and attention to every detail. CVS has an exemplary employee in Joanne!
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September 2019 by Jenn L.
This is based on the pharmacy and not a reflection on the store. I'm planning on switching to a different CVS location as my insurance requires me to use CVS. I've been trying to get a medication and when my doctor's office contacted the pharmacy they received no help and were told that I had to call my insurance company because the medication that they were trying to put me on wasn't covered by my insurance. I had previously spoken to someone and was under the impression that the prescription would be filled as I requested. We received several calls telling us that the medication isn't covered. I called my insurance and got three options, which I provided for the nurse. She sent in for one and then we got another notification that the medication is partially covered. I called and was initially given a nasty attitude, then eventually was spoken to as though I was a human being. I have not had much trouble prior to this, but overall the experience has convinced me that I can bring my business to a CVS in a smaller town and avoid the headache of going to this one and being unhappy. Most ridiculous part:. With insurance NOT covering it I was quoted under $10 both times. I think I can manage that, I don't even think Good RX is needed.
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February 2019 by Tricia L.
As far as pharmacies go I have a preference for CVS. This particular one pretty much gets the job done so I'd give them 3 solid stars. My problem with this location however is that it is very clear their pharmacy is almost always short staffed. If you fill a prescription here be prepared for a long drive through line or store line inside. There will be no friendly interactions like I'm used to at the other pharmacies because they're just too busy for that. Outside of the pharmacy the front store staff are always hospitable and greet you when you enter. Im always able to find what I need and never an issue with using coupons or the app. Overall if you looking for quick service, go to another store or don't go during afternoon/ evening hours. Outside of that you should be fine.
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October 2018 by Bev S.
The best place to get your prescriptions filled Nice, kind, professional the pharmacist Natasha and the staff go above and beyond for the patients Thank you for caring
