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February 2024 by Tom Evans
Any plumbing issue can be handled by Dan and his son. Will come back and fix any minor issue. Love that he is local and from the community ?
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January 2024 by Maria Jaffari
The issue was not taken care of at the source. A bandaid was put on l the issue, but it keeps reoccurring just a few weeks after a “professional” came to fix it. Despite his reassurance that this would take care of the issue.
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March 2023 by Ezra Kuliszewski
A consumate professional. Quick and responsive. 10/10 would use again.Service: Water heater installation
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January 2023 by Lou hin
He was able to come up with a solution to fix my leaking shower. Very patient
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August 2022 by Olithea DeCeglie
I am not satisfied with the experience I had with this company. Even though they completed the job and solved the problem, I am dissatisfied because my credit card was charged without my consent or authorization. They claimed they sent me an invoice via email which I had not received at the time of the charge. I only received it the day after. They did not call me to let me know what the problem was, how long the job took, or what I was paying for. I was charged almost $750 for slow drainage and minor plumbing issues (even though I think their price was costly, the primary issue here isn't the amount). No due diligence was done to inform me of this charge. It is a bad business practice to charge a customer without consent. In the end, I asked them for reparation. They declined. I will not be using their services again. I will be sharing this experience with the Better Business Bureau as I think their charging customers without their approval is very unprofessional.Services: Faucet repair
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August 2022 by Viola Sawyer
Called on Saturday 8/13 when a pipe broke in my basement. I STILL HAVENT GOTTEN A RETURN CALL 4 DAYS LATER. Just unfathomable how that's even possible in today's business environment. I won't waste my time ever dialing their number again. Would leave ZERO STARS if I could. #Ridiculous
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August 2022 by Olithea D
I am not satisfied with the experience I had with this company. Even though they completed the job and solved the problem, I am dissatisfied because my credit card was charged without my consent or authorization. They claimed they sent me an invoice via email which I had not received at the time of the charge. I only received it the day after. They did not call me to let me know what the problem was, how long the job took, or what I was paying for. I was charged almost $750 for slow drainage and minor plumbing issues (even though I think their price was costly, the primary issue here isn't the amount). No due diligence was done to inform me of this charge. It is a bad business practice to charge a customer without consent. In the end, I asked them for reparation. They declined. I will not be using their services again.
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July 2022 by Danny Cortes
The best shower repair in Middletown NY. Thank you for fixing up my showers ? . Now we can enjoy our showers without any problems.Service: Shower repair
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April 2022 by Michael M.
I had some issues with my plumbing and these guys handled the emergency call. Thank you! Great job guys. You got me taken care of in a punctual manor.
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March 2022 by Kari Phil
Daniel and Jared came out to install my shower valve and tub hardware and change a sink faucet. They were nice, down to earth and efficient in their job. The work was done so neat, I got new pipes and they cleaned up like they were never there. I would definitely recommend this company and will be calling them for any other plumbing needs I might have.Services: Plumbing pipe repair
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March 2022 by Gina Hutchinson
Richard Truex Plumbing and Heating is a respectable family business that’s been around for quite sometime. I have an old 1910 Colonial, so I need experienced plumbers to attend to my plumbing needs . I called them to replace a rotted pipe from my boiler. They were personable, efficient, courteous, honest ( No Upsales !) , fair and professional. They also educated me on important boiler maintenance techniques. I would highly recommend them.
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November 2021 by Lanier Sterbenz
Absolutely love these guys. They really are great at what they do. Danny and his dad are so nice and knowledgeable. They get the job done right and keep everything nice and clean too. I am so glad I have them as my plumbers. I will be using them for a very long time. You will not be disappointed if you are in need of a great plumber. Call Truex ?☺️
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October 2021 by Karina Phillip
Daniel and Jared came out to install my shower valve and tub hardware and change a sink faucet. They were nice, down to earth and efficient in their job. The work was done so neat, I got new pipes and they cleaned up like they were never there. I would definitely recommend this company and will be calling them for any other plumbing needs I might have.Services: Shower installation
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October 2021 by Paul Straun
Service was great from this company very responsive and professional I will definitely be using them going forward.
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June 2021 by Dan Loder
Dan came out to our home for an issue with a leak from the kitchen sink drain. I called in the morning and they were here by late afternoon. His apprentice had no problems jumping into a very tight crawl space to get the job done. They are 2 great guys and did an amazing the job clearing the pipe. Professional, courteous and friendly, you could not ask for a better plumber!Service: Drain unblocking
