The DMV Office provides a typical government service experience. Wait times can vary, with some visits taking about an hour while others with appointments are completed in under 20 minutes. The staff is generally described as great, helpful, polite, kind, professional, knowledgeable, attentive, and organized. Security guards are also noted as helpful. The building is clean, nice, and cool with ample parking. Clear rules include no food, beverages, or cell phone use inside. For the best experience, it is recommended to have paperwork in order, bring a pen, and act accordingly.
It's DMV had to wait about an hour for license renewal but it's government what else is new it's not Walmart
May 2024
DMV in Middletown NY window #1: The employee that took care of me, was very kind, professional, and knowledgeable. Thank you so much.
February 2024
Just to change the reviews up a little, I had a perfectly fine experience here. Made an appointment in advance, arrived on time for my appointment with all requested documents, and was in and out in less than 20 minutes.
