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February 2024 by Corina Dominguez
Amazing services! I use them for personal and work. The staff are great and very helpful.
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February 2024 by Linda West
Professional
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February 2024 by Jesska Brown
Super friendly staff, the rental was great , the process was also easy and hassle free , you can update your date and time of drop off online within seconds, I would highly recommend and will be using them again in future
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February 2024 by Darryl T
Great Customer Service! At 265 Route 211 E, in Middletown, NY I would definitely come back! Thank you!
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January 2024 by Lorena Ortiz
Staff very friendly and professional.
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January 2024 by Raquel Welch
From the moment I entered I was greeted by two smiling men. I wish I had gotten their names but it was Friday morning at the route 211 location. They were so helpful and polite! When I returned the car on Wednesday morning at the same location, I was greeted by a smiling and polite young lady! My overall experience was absolutely great! I will definitely rent from Enterprise!
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December 2023 by Wendy Daley (Chosen vessel)
Always my place to rent
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December 2023 by Robert Pugh
All the staff at this location has helped me with all my rental car needs during my auto claim
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December 2023 by Robert Zovinka
Very friendly and efficient service. They picked me up at the auto body shop, and when I returned the rental car they drove me back so I could retrieve my now fixed vehicle
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November 2023 by Dale Gates
Very polite and considerate. It was a busy day for the employees but were very informative, helpful.
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October 2023 by John Stith
Just make sure that all vehicles lights are left on auto when returned drove all the way from NY with no lights on the back but had brakes lights.
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October 2023 by London Wilson
Excellent experience with Ashely Noriega! from initial booking through to delivery and return. Had to book a last minute rental due to another Enterprise location calling me as I was en route to the location to cancel my reservation booked one week prior. I don't know if it was the panic or urgency in my voice that Ashley heard when i called the Middletown location, but Ashley reassured me that she could accommodate me. Upon arrival we were immediately greeted by Ashley and quickly helped with a vehicle. Upon returning, the same thing - incredible service, quick, and so simple. I immediately canceled my reservation next week at the other location and booked with the Middletown location. Thank you Ashley.
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October 2023 by Fred& Huguette Eugene
My experience with Enterprise is always fantastic and hassle free from the time I checked in to my check out It felt great. When I go to the Middletown NY office on Route 211 Miss Emily Andruychuck always make my presence in the office very comfortable and She knows how to handle any and every situation with a smile. There barely is a customer at this branch who do not feel at ease and appreciated when Miss Emily and her crew are handling a situation whether it is a rental or return. I am looking forward to my next rental. Thanks to everyone making it worth the process.
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September 2023 by Priestly Canty
Polite staff. I waited well over 30 minutes to receive my vehicle while 3 others came after me, and received their vehicle. I was upgraded to an SUV from a full size car for being patient. The vehicle I received had alot of deep starches on the outside. The inside seat on the passenger side looked ragedy. I didn't complain because I had to go. The windshield wipers need to be changed ASAP. I could barely see in the heavy rain, and the wipers made so much noise. There was also fumes coming throught the vent. The Tuscan needs to be removed from you inventory. Rental Car or not, a presentable vehicle should be available at all times.
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September 2023 by Nicolle Castillo
I have rented many cars in my life through enterprise and this time was absolutely exceptional. You may ask why? This young intelligent girl I had the honor to have helped me named Emily, she was so so knowledgeable with all the questions I had and I had a lot, she helped me through the entire process and helped me check out when I returned the car. She honestly deserves a raise because she goes above and beyond! I never want to rent another car if it’s not with her! Thank you EMILY!!!!!!!!
