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August 2023 by Bryanna Parlapiano
Great company! I would highly recommend
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May 2023 by Robert Coyle
Excellent job, great price, nice people! Punctual and quick but thorough! very happy! thanks again!
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October 2022 by Meghan Kokosa
Would 100% recommend Forgatch Overhead Doors if you need a garage door installed or repaired in the Warwick NY area.
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September 2022 by Jean S.
We hired these guys to fix our garage door, which wasn't operating correctly. They came and looked at it and told us he needed to order parts. Came back a week or so later and installed the new parts. The door was making weird loud noises when it opened and closed, and the man told us it will be fine with use. I pay him just shy of $400.00 and he leaves. He was barely out of my driveway when my husband tries the door and the metal frame for the door cracked and the door itself buckled almost in half! Immediately called his office, they tell me he is coming back, he takes a look at it, gives me my check back and tells us his boss needs to come and look at it. We never heard back from them.
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August 2022 by Paulie G
Just a waste of time.First called on June 30th.They came out a week later to look at the problem /take pics.It needed a new Spring.Told me they will order the part and call me back.Another week goes by, no call.I call back. Told me they will call me back in 30 minutes to set up a confirmed appointment. Another week later, Still have not heard back.They never came back to do the job.
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February 2022 by SuperDave Schanen
when you're looking for curb appeal and quality and security I highly recommend
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July 2021 by Kristin Palazzo
Can not beat their prices, quality of work & professionalism. Have put in new garage doors in two of our homes now. Highly recommend.
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June 2021 by Gopi M Gopi
Nice I'm from India
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February 2021 by james sanfilippo
I've used them twice now in the past year. By far a great company. Friendly and knowledgeable.I would recommend them to anyone
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October 2020 by Janice Alers
They showed up, looked at the job , solved the problem. No chit chat, no how is the weather. If you want conversation ,hire someone else. If you want qualified mechanics hire these guys.
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October 2020 by Joe Strasser
horrible experience in every way, hostile, lied about the need for electrician need, blew up transformers when connecting a 110V to a 220V original gate operator, then lied saying they told us we needed a electrician up front, hugely expense costs, sloppy installation job...use at your peril
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August 2019 by Albert Daula
highly recommended this company. friendly staff and workers were beyond professional! A++
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July 2019 by D K.
Called Forgatch on a Thursday to schedule an overhead door repair. Our overhead craftsman belt system has power but is getting stuck and won't open. I was told they can be there Monday morning which was fine. $125 service call plus parts for any repairs. I'm also told that if the opener needs to be replaced, that'll cost about $450 but the technician will assess on Monday morning and see what can be done. Fair enough. Monday comes and Chrissy calls to tell me she was wrong about the replacement price and that it will actually cost in excess of $500. She also told me the technician will not replace any parts, essentially implying they won't even try to fix it, but only replace it. I asked how they can say it can't be fixed without even looking at it and I'm simply told that based on their experience it will need to be replaced. Then I'm told as an option, I can go to Home Depot and buy replacement parts for the technician to use to repair the system..... completely contradicting what she had just told me. More to the point, who tells the customer to go buy the parts for them to use to fix the problem? I then heard a gentleman (presumably the owner) speaking to her quite obnoxiously in the background telling her they don't come out to do assessments or estimates. I was quickly put on hold while they sorted that out. When Chrissy returned I thanked her for her effort as she was trying to help but let her know that I'll find another company to fix my problem. There's a good chance the opener needs to be replaced, but no one should tell you that they won't even take a look to see if it can be repaired before moving on to a full replacement. I would recommend finding another company.
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February 2019 by Alexander Lodi
Where to begin?? Five short months ago I had two garage door openers installed by this company. Our original doors and openers were installed by them over 25 years ago. One of the cables came undone so I called them to see if they would be kind enough to fix the issue. (CUSTOMER SERVICE) The son, who is a bit behind the 8-ball had me go to Home Depot and buy 4 new sets of springs and cables (Specific strength/type told to me by him) as they needed to be replaced. The son, not
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September 2018 by Saint Bernards
Awesome service, called them and they came same day and fixed my issues immediately. They even charged me less then they originally quoted me on the phone! Fast effective service at a great price!!!
