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February 2024 by Charlie Donald
Fare and honest
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September 2023 by Brian Pulos
Dnt deal with these guys if u dnt have to I locked my keys in my truck an times r tight hard for everyone 5 min of work 140 literally 5min an I wasn't far from there garage walkill police recommend me there went my electric money now indark I had experience with them back in 99 was outrageous price too I didn't even want to leave one star
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May 2023 by Ronald Sherman
Honest, trustworthy and prices are within normal limits. And just nice guys.
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February 2023 by Eleanor Roescher
I don't even want to give this place any stars! They are nasty greedy people! Nothing like kicking someone while they are down! I totaled my truck hitting a deer then a telephone pole. The police are the ones that called Glosters to tow my truck. Now this place wants me to pay them and sign over my truck just to get my stuff like my house and other car keys and my plates back ? I would never recommend this place to anyone!!!
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January 2023 by Liz H.
Bill & Billy have always been top notch, honest & fair. I trust them to do work that needs to be done & not get ripped off. Most repair places will try & sell you everything & anything under the sun,however not these guys. They explained what is wrong, what should be done & what could wait. They are accommodating & really try to work with you are far as scheduling. Pricing is more than comparable to other places & you know the work is done right the first time. I would absolutely recommend them to anyone.
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August 2022 by Nunya Bizznix
Billy is always very nice and professional and so is his dad. My husband and I started taking our vehicles here not too long ago. There are so many auto repair shops in Middletown that are crooks and will just say you need to repair something when you really don't. Billy and Bill will not start replacing things unless they are sure that's what needs to be done. Gloster & Sons are the only auto service shop that I've come across in Middletown that aren't crooks. They are very reputable and I highly recommend them. Thank you both for always being so honest.Services: General repairs
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August 2022 by Alex & Oreo
Billy is always very nice and professional and so is his dad. My husband and I started taking our vehicles here not too long ago. There are so many auto repair shops in Middletown that are crooks and will just say you need to repair something when you really don't. Billy and Bill will not start replacing things unless they are sure that's what needs to be done. Gloster & Sons are the only auto service shop that I've come across in Middletown that aren't crooks. They are very reputable and I highly recommend them. Thank you both for always being so honest.Services: Auto engine diagnostic
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June 2022 by Mikayla Bulson
I have taken my car to Gloster’s since I got it last year and this past experience has been terrible. I had a check engine light on, multi cylinder misfires and paid $750 to have it fixed just for the car to spit out the check engine light the next day on my drive back to college. I took it to autozone to get the check engine report and the main code is cylinder misfire. Billy has been very nice and willing to talk with me when I call but Bill has made me cry and said they can’t do anything unless I drive the car back 5hrs home to get it back in with them. The car shakes and stalls out whenever I have to stop at a red light but Bill told me I would be fine once I get it up to speed on the highway which seems like an unreasonable request of a 20 year old girl to drive a car in those conditions. I was hoping they’d give me at least half of my money back so I can afford to take it to a shop near me to fix the problem I already spent so much money on to have “fixed” by Gloster’s but they do not seem like they are willing to work with me so I’m going through the hassle of filing a dispute with my credit card company.
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March 2022 by Rudy N.
After being involved in an accident while driving my girlfriend's car. My girlfriend's car was returned to us filled with garbage and road debris. The auto body has a picture of the way the car was received. Most, if not all of the trash in the pictures were not present prior to the vehicle being towed. Gloster & Sons claims that they did not fill it with trash and that it was the fire department.
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January 2022 by Jim Q
Wonderful people with fair honest prices. Great communication and always go above and beyond.
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November 2021 by J. H. (Juni)
After years of going to various auto repair shops where they'd direct you towards buying unnecessary parts and then price gouging you. Glosters & Sons is the most honest and straightforward repair shop I've been to since forever. I trust them with everything because they're quick, do great work give you good pricing and most of all they're honest.Services: Electrical
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November 2021 by Pianca V
Doesn't deserve 1 star. BEWARE that this company took advantage of my teen in a horrific accident yesterday-he was T-boned. 2:45pm Fri, police dispatched tow co. *during* business hrs. My son requested car be towed home *at the scene * *8mi from home*. He only gave keys with understanding it would be towed *home*. The owner refused to give him any prices for a tow at the site, then it took my 3 calls to them where they forced us to call insurance to inquire on different coverages when my son said we'd pay outright at the scene. Asking who was at fault as if they’d charge him more even tho it was a no fault accident! They delayed us from getting a tow with calls during alleged un-posted business hrs so they could force us into weekend storage. *DESPITE ADVERTISING 24 HR TOW SERVICE*on card given to my kid & website! I had to complain to get car same day and they refused but relented for Sat tow home instead of originally advised=Tuesday!!!!!! after being yelled at by owner's rude son. They charged me $497 for what should have just been a 8 mile tow!!!! They charged me $225 extra to go to their shop first when it was to come home! They demanded ‘cash only’ to get my car back when other options were present on receipt that was not disclosed prior to getting paid! It's disgraceful that they'd do this to a kid!!! Never provided him his consumer bill rights for the tow!Service: Car towing
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October 2021 by JM H.
I never thought I'd leave a review for an auto repair shop but this shop deserves it. I brought my truck in for repairs because it started giving me problems starting up. The amateur mechanic in me said it needed a new starter. I was able get it to the shop, I explained my problem and I was fully expecting to pay the $500+ for a new starter. Bill offered me a ride (which was completely unexpected) while they worked on my truck. They determined the starter was fine and it was simply a bad battery connection which they were able to diagnose and fix same day. They could've easily replaced the starter, charged me accordingly, and I would've paid. Instead, they told me the problem, charged me $53, and had it ready within a couple of hours. Also, they took my wife's car in for an inspection and had it done in minutes. They didn't try to upsell or do any unnecessary work. Great, trustworthy auto repair shops are hard to find. Thanks to Bill and all of your guys.
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October 2021 by Lis V.
Doesn't deserve 1 star. BEWARE that this company took advantage of my teen in a horrific accident yesterday-he was T-boned. 2:45pm Fri, police dispatched tow co. *during* business hrs. My son requested car be towed home *at the scene * (captured on officer's body cam) *8mi from home*. He only gave keys with understanding it would be towed *home*. The owner refused to give him any prices for a tow at the site, then it took my 3 calls to them where they forced us to call insurance to inquire on different coverages when my son said we'd pay outright at the scene. They delayed us from getting a tow during alleged un-posted business hrs so they could force us into weekend storage. *DESPITE ADVERTISING 24 HR TOW SERVICE*on card given to my kid & website! I had to complain to get the car the next day instead of their next avail=Tuesday!!!!!! after being yelled at by owner's rude son. They charged me $497 for what should have just been a 8 mile tow!!!!! It's disgraceful that they'd do this to a kid!!!y
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October 2021 by Juni H.
After years of going to various auto repair shops where they'd direct you towards buying unnecessary parts and then price gouging you. Glosters & Sons is the most honest and straightforward repair shop I've been to since forever. I trust them with everything because they're quick, do great work give you good pricing and most of all they're honest.
