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February 2024 by Doreen
One star because I could not give zero. Was there at 430 yesterday afternoon. Sign on the door on lunch break return at 430. Waited until 445. No one ever came back. ?
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February 2024 by Damien Velasquez
If you need to close for a “lunch break” in the middle of the busiest time of the day, you need to hire more people. Smh
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November 2023 by Kevin Del Regno
Every single time I try to go to this location the doors are locked for “lunch break” however the time is always 30mins- an hour past the posted return time
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October 2023 by Kevin Mahoney Sr
Hours say open but then “on break till 3:30”. What is up with GNC Stores in Orange County? Unreliable.
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August 2023 by Lydia Chan
Last week, I ordered a bottle of CBD oil online that was shipped from the Middletown location. When I received it, I found that the expiration date is a few days away! I called customer service and was informed that if I requested a replacement, there might be the possibility that the same thing will happen because it’s from the same stock, same store. That was mildly irritating and I had no choice but to ask for a refund. Perhaps the employees there could be taught how to check expiration dates before packing up an order? It’s common sense, one would think, but for the customer, it’s such a added hassle because I now have to order from another company and I needed it next week for my sister.
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July 2023 by Liam Perez
Store opens at 10 and no one is there. The least you can do is change the hours or something. Poor managing by company.
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May 2023 by tyler keogh
Best store around the area. However the District manager “Susan” could do better. I spend around 2k a year with GNC and she’s giving me a hard time about exchanging a protein powder.
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February 2023 by E K
I went to this store with my son and was going to buy the Prime drink,grabbed each flavor from the shelf and the price was showing $2.49 and when i went to the register it rang up $3 something. So i said im sorry but your shelf says $2.49 thats why i grabbed 10 bottles and the cashier/manager said to me “i cant change the price because i will get in trouble with corporate,i will tell my employees to do a better job with pricing next time,do you still want them?”I was literally blown away with that comment!! I was like NO THANK YOU,you can keep them!! But i will call the NY STATE and report this store as they have false prices on their shelves.
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October 2022 by Jenny.
Workers are always nice and helpful
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September 2021 by Jeremy Acevedo
Justin was very helpful and thorough!
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August 2021 by Matthew Salerno
Justin was very helpful and made sure I was getting the best deals available
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May 2021 by Jasmine Doolittle
Never open during business hours. This place is ridiculous..good products if they were ever open. I have come many times and it is never open. Today I can at 10:45, they open at 10 AM however were closed!! Ridiculous.
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April 2021 by Samantha Rice
The manager Cheryl was extremely rude to my friend and I! We showed up to the store at 10 am and she wasn’t even open yet! we waited at the door, she lets us in at 10:15 am and has a major attitude with us. For that reason, we bought our protein and vitamins elsewhere Not for nothing , the store was extremely dirty. Get it together GNC!
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March 2021 by Jozlyn Marie
Horrible gnc! Called and was told they be open until 5:45pm knowing it should be 6pm but I get there 10 mins before 5:45 and they are completely closed! Lights off , doors locked! Don’t recommend this place!! Horrible
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October 2020 by Regina Brookins
Extremely helpful and professional.