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May 2024 by R D
I don't even want to give one star, I went into this store with my friend who sews clothing for a living, we went into the the cutting department, where my friend asked the woman at the counter for waistband interfacing.
The woman at the counter responded in a very unfriendly manner. And acted like she didn't know what my friend was talking about so I asked her if there was a manager at the store who would know and she said she is the manager, she pointed to bolts of interfacing, and she said to my friend, your pattern is old. My friend told her she makes things from this same pattern regularly, and the lady who is supposedly the manager, walked off with no intention of helping us any further. The expression on her face and the tone of her voice and her overall disposition was very unfriendly. My friend and will not go back to the store again. We will drive long distances to go to the one in the next town. We did not purchase what we were there for.
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April 2024 by Thalia Baker
I was always curious as to why there is a Michael's in the same plaza as Joanne's. Tonight I found out its to take all the disappointed Joanne's customers. Someone should let the lady's behind the counter know that you can actually quit a job. Like darn my step-dad never made me feel so unwelcome.
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January 2024 by Mikki Bollerman
I enjoy my trips here. But it takes time to look through merchandise to find what you need. And employees are scarce. One manager one cashier and one who only does lessons. But if you need material there's no better place. Best bet shop on line
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December 2023 by Deborah N.
First. let me say that I dealt with the online Joann fabric sales. I ordered ten skeins of yarn for a project. A week after I placed my order, I was informed that Joann was doing a partial cancel of the order because they did not have enough of the yarn in the color specified in stock. I immediately replied that this was unacceptable and that I wanted the entire order cancelled. Anyone who makes things from yarn can tell you why; I simply did not need enough yarn to make (in this case) a half a capelet, nor was I interested in contacting every online retailer I could find to see if they had that yarn and color in the correct dyelot. Instead of a human answering me, I was answered by a bot that simply told me that it was impossible to cancel orders as that was not Joann policy. Please note that at this time, nothing had been shipped. I bounced that email right back, saying that it needed to be escalated to a human, and that if the order was not cancelled, I would refuse delivery and contact my credit card company. This did elicit a reply from a human; who reiterated that Joann does not cancel orders, but that in the one case, they would make an exception and I could return the order for credit. THE ORDER HAD NOT YET SHIPPED!!! So another week or a little more goes by, and the order is shipped. I guess that somewhere there is someone without the sense to pound sand making decisions; this will cost Joann more than if they had just cancelled the order. Today I was informed that the order had been delivered; tomorrow I go to the Post Office, write REFUSED on the package in big letters, and send a copy of all related correspondence to my credit card company, contesting all charges. I make my living making things from yarn and buy thousands of dollars worth every year. I can guarantee that I will NEVER do business with Joann again, and they will never see once cent of my money.
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November 2023 by Arin
Horrible store super slow only one person working.
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October 2023 by Marie Kehoe
This store used to be such a nice place to shop. But over the past year or so it has become so messy and disorganized. Very disappointed!!
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October 2023 by Charlotte Forshaw
Yarn aisles were sparse. Not a great selection
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July 2023 by Lena Leonard
Great variety of items, love the sales
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July 2023 by Andrea Tripodi
Variety of fabrics and good prices, worth visiting!!!!!
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July 2023 by Lisa Juliano
A lot of options but still couldn't find what I was looking for.
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July 2023 by Nancy Terwilliger
Great fabric style
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July 2023 by Henry Mow
Great store!
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July 2023 by Paul Covais
Have a great selection.
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July 2023 by Glencom55
This place has everything! Ok if you want to create ...this is the place
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July 2023 by Diana Taylor
It was busy but unfortunately under staffed.
