Extra Space Storage on 36 Industrial Dr in Middletown, NY offers a wide range of storage options, including climate-controlled and drive-up units, with features like electronic gate access, security, and parking spaces. The facility is clean, secure, and ADA compliant, with helpful staff ready to assist customers. Customers have praised the friendly, professional, and understanding service provided by staff members such as Robbie and Kim, who go out of their way to help find the right unit and answer questions. Many reviewers highlighted the seamless process and excellent customer service, even around closing time. The location is convenient and well-maintained, making storage easy and hassle-free. Additional amenities like lifts, RV parking, solar site, and Wifi are available to enhance the customer experience. Overall, Extra Space Storage is known for its professionalism, cleanliness, and commitment to customer satisfaction.
