Extra Space Storage on 36 Industrial Dr in Middletown, NY offers a wide range of storage options, including climate-controlled and drive-up units, with features like electronic gate access, security, and parking spaces. The facility is clean, secure, and ADA compliant, with helpful staff ready to assist customers. Customers have praised the friendly, professional, and understanding service provided by staff members such as Robbie and Kim, who go out of their way to help find the right unit and answer questions. Many reviewers highlighted the seamless process and excellent customer service, even around closing time. The location is convenient and well-maintained, making storage easy and hassle-free. Additional amenities like lifts, RV parking, solar site, and Wifi are available to enhance the customer experience. Overall, Extra Space Storage is known for its professionalism, cleanliness, and commitment to customer satisfaction.
Definitely recommend! Everyone is so nice and the space and property is well kept and clean!
March 2026
Clean & Efficient... Robbie was very professional and accommodating... My only complaint is the increase in rent... Went from $97 promo to $268 in less than one year.. needless to say I vacated.. otherwise good service..be prepared to pay more than expected...
March 2026
Easy to change my payments from 1 credit card to a new one.
