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January 2024 by Helen Zeiser
My Salesman was very helpful in helping me find my bed, and I kept going back and forth between 2 mattresses for a while and he was patient with that. I even got to take it home that day in the back of my car, hybrid in a box. I’ve been a loyal customer for over 25 years! Been sleeping on it for a week and even my hip feels better when I sleep now, thank you!
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December 2023 by Susan Reilly
I had the best experience this evening at the Middletown, NY Mattress Firm!!! My sales associate Ben was the best! Ben was very thorough and explained everything I needed to know about a Temper Pedic Mattress. I am so excited to sleep better ❤️
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December 2023 by Sean Padua
Joan was more than helpful, the mattress we initially bought just didn't work out. She showed us other mattresses that would be a better fit and made sure we were happy before we left.
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December 2023 by Robert
The salesman, Andre, was a pleasure to work with and helped us pick out the perfect mattress for us. He was not pushy, was very knowledgeable and answered all our questions.
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November 2023 by Michael Waselus
Andre, our salesperson was accommodating, understanding and patient with our needs. He offered a solution to our needs and we are happy with our purchase. The mattress will be delivered on Saturday and we will ser if all is good.God Bless Andre and his family.
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November 2023 by virginia farrell
Really nice people very informative. Joan helped me and her supervisor did too, and they were both great! They’re delivering everything tomorrow and taking away my old bed. That’s wonderful. Great experience! Second time using them. The best prices.
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November 2023 by S S
Amazing service. Andre was very helpful and went above and beyond to make sure I picked the best mattress. Will definitely be a returning customer.
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October 2023 by rain902
My name is Denise I called to add to my purchase the Matamoras store helped me originally DYLAN. Very nice person. But when I called to add to my order gary took control and alerted me that my order was not completed. Am so glad that I called middletown Ny mattress firm gary upgraded me my mattress and box spring and my frame. I told him God helped me sending me to him I just hope it all gets delivered and is what I ordered gary was so nice caring I can’t say enough good about him I highly recommend the store and gary
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October 2023 by Kathy Andretta
Gary at Mattress Firm in Middletown NY was excellent!! He is very knowledgeable and did not pressure us at all and we love our new bed!! Thank you so much Gary!!
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September 2023 by William Sabella
Absolutely GREAT shopping experience. Gary explained everything we needed to know and worked us up a great deal in a most professional manner.
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September 2023 by paul c
Andre was a great help and very patient with our new mattress purchase. He listened and understood exactly what we were looking for and did not try to sway us into something over priced or a cheaper quality.
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September 2023 by Ken Braziller
We found Andre at Mattress Firm to be so helpful, explained everything clearly to us, helped us find the right mattresses for what we were looking for, and without any pressure to buy something. A very nice guy and professional salesman. Highly recommend the store and Andre
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August 2023 by Rebecca Specht
Had the extreme luck to work with an associate named Gary. NOT a hard sale. Truly felt he took a wonderful amount of time to help us and fully explain the advantages, the inner-workings and the quality of what we ended up purchasing. He was working alone through no fault of his own and yet he managed to not indicate that he was dealing with multiple irons in the fire. Highly recommend!
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August 2023 by Robin Grant
Gary was super helpful and informative. He provided useful insight on the different types of mattresses available and encouraged my to try them all. Ultimately, we found the perfect mattress and the process was quick and easy.
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August 2023 by Andrew “mrtrensetter” Bartko
Worked with Joan today. She was great. Totally polite. She asked the questions needed to find the bed we think we need. Along with any savings available, she applied. Would definitely recommend!
