-
March 2024 by Malcolm Jones
They dont help black people . So if your black don’t come to this store they will act like they don’t see you .
-
March 2024 by MochaLoaf
I visited this location last year and will always remember the associate Gayle helping. I remembered being so well taken care of that I wanted to make sure to circle back to give her a review. She was a great Brand Ambassador for Men's Wearhouse.
-
February 2024 by Rosy Santiago
We got my fathers suit rented here, to be picked up and returned in a Florida location. Jessie was extremely knowledgeable, helpful, and kind!! He explained everything from the suit to the shoes in detail and gave his professional opinion. He made it easy to make every decision with confidence, thank you!
-
February 2024 by Dennis Loeb
I made a return/exchange of an online purchase. Could not have been easier. Helpful staff.
-
February 2024 by Eric Staats
Another woke bussiness.. you lost me and the majority of this country as customers before you even got us into your store.. we are sick of your ads with hot white women models getting married to someone who just escaped the jungles of Africa and was thrown in a suit.. sickening to say the least.. go ahead try to attract the segment of the population that has no money and drive away the customers that are your bread and butter.
-
January 2024 by Kenneth Jones
Great staff here, always a pleasant experience.
-
November 2023 by Nikeah Rowell
When I set up a group rental I was told I had to pay a fee that would be refunded after return. When I inquired the manager Edward Hunt was rude and instead of apologizing for being misinformed he brushed me off and said well everyone looked nice u had a great event and that's all that matters. He was proud to give me his name when I advised I will make a complaint of his poor customer service. His employee who misinformed me however did apologize. Maybe the roles should be reversed.
-
October 2023 by Diane Bros
I previously gave it five stars because of the wonderful service I received. Unfortunately when I came back to pick up my husband suit and dress shirt after it being tailored they gave me a stained dress shirt. Maybe they should keep orders covered in the storage room.
-
October 2023 by Cory s
I had just gotten off of work and looked very unkempt. I half expected to be looked down on by the staff or straight up ignored due to my appearance. However I am please to say my experience was exceptional. Armando (I believe was his name but I may be missremembering) greeted me at the door and assisted me with picking out a vest that fit perfectly to me. He then made sure I knew he was around to assist me further if I needed while also respecting my request to browse alone. A different young man checked me out and was just as polite and respectful.Your staff gave me a great experience and I will be returning when I am ready for a full piece in the future.
-
October 2023 by Thomas D
BEWARE!! This store is a major ripoff. The outfit I was going to wear to a wedding changed. So on 10/14/23 I brought back for return the black shirt I bought a week earlier on 10/07/23. The manager, a beast named Jamie, said “Oh, I can’t take this back, it’s been worn.” It was obvious that it wasn’t worn, it had all the tags, including a tag on a plastic fastener still in place in a button hole, on it. I am 100% certain that the reason they refused to take the shirt back and give me a refund is because their sales are very slow because their products are so over priced. I will never return to Men’s Warehouse again to buy any product. This has proven to me that they are not customer friendly. BEWARE, this store is not your friend!!!!!
-
October 2023 by Justin Thomas
This review is in regards to a negative experience i had at the Middletown location mens warehouse. My brother in law has chosen mens wearhouse for a suit rental for my son. My son was measured for a suit in June and the pickup was scheduled for tuesday, october 10 which was 2 days before the wedding. When i picked up the suit for my son and had him try it on, the length of the pants were too short and the shoes were small. I informed the staff at the middletown store of the error to which they informed me that the shoes and alteration would be done the next day. I informed them that i need would need this to expeditiously done as i have a wedding rehearsal to attend that day. When i arrived at the store the next day, the pants was still incorrect and needed to be fixed which made me miss rehearsal. On the day of the wedding i have noticed the visible stitch on the pants and guests have made comments about it. The suit also looked wrinkled. I will never use this company again and would recommend future customers to steer cleer of the men’s wearhouse brand.
-
October 2023 by Diane Brosnan
Went in today to buy a new suit for my hubby and Jessie was super helpful and had us in and out in half an hour.
-
September 2023 by Blood Line
I spoke to the store manager and she was great…… is something I would say if she spoke to me like an adult and not a 5 year old child. I rented a suit for my sons prom in mid May when I picked up the suit his tie, vest and shoes which I added on two days after buying the rental were missing I asked her what happened to the items I rented and she said and I quote “it’s not in the system there’s nothing I can do, next time add the items the day of its just easier because our workers are new and still getting the hang of things” i got that but as I explained to her shes the one I spoke to and she was supposed to add the items to the rental she than went on to shake her head and say “never in my ten plus years have I made a mistake like that I keep the boat running in this place, maybe it was someone else and you just don’t remember” I leave the establishment angry to say the least, an hour later I get a call telling me my sons items were in the store apparently under someone else’s last name ….I’ll never rent from them again and to top it off the suit was wrinkled and way to big and didn’t even look tailored . I’m very disappointed.
-
August 2023 by samantha pellot
I took my dad to get his suit for my wedding. The gentleman who helped us was very kind and truly assisted us throughout the process. His name was Jesse. He made conversation with us and made us comfortable. I can’t wait for my dad to have his suit fully altered and look good. This is his first suit ever !
-
August 2023 by Vivian G R
Great service & friendly staff. In and out in an hour with a suit purchased. Very nice young lady took care of us
