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8AM - 6:30PM
680 NY-211, Middletown
Shipping Centers
“It’s been a year since I’ve been in this new UPS store on 211 and it’s totally changed around. They now have two people helping with two different registers which is nice and there’s also a self scanner where you can scan and get your own ticket to put on your package and send out, which is nice and everything seems to move a lot quicker than it did last year last year. That would be a line out the door this year. Everything moves very quickly.”
“Had a bit of a complicated order and stock was low on the items that I needed, but the collaboration of several stores made the order happen. Special thanks to Emma, Bob at the Wappingers Falls store and Lexi at the Middletown, New York store”
“This is in response to Miss. Nancy who unfortunately is a miserable serial bad reviewer. I was in the store and all my needs were met beyond my expectations. Iris and her team made sure that they communicated the problem they were having and made my experience with them easy. Even offering me other options to assist me with my needs. If you going to leave a review you should at least be truthful. You should be ashamed of your behavior Nancy and giving these people a hard time. Iris even had to apologize on your behave for making other customers uncomfortable , including myself. Do better but let’s not blame the people who are working hard to try and fulfill your needs.”
“Ben and Tony at FedEx were absolutely amazing! They went above and beyond to help me with my shipment and made the whole process so easy. Both were friendly, professional, and truly cared about providing great service. Highly recommend them — thank you, Ben and Tony, for making my day so much easier!”
“Love the late hours and how organized it is. Just not crazy about how slow they are, only have one person working and they are real friendly which is nice but when there’s a line let go! More work, less chatting.”
“Fantastic customer service and exceptional professional from the agent Alison in particular keep up the great work...any issue I've ever had at this location has always been handled with care, understanding, and professionalism”
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“First time that I visited your store. It was a very positive experience. I needed to send auto parts back to the manufacturer and Joe made it very easy. He was Very pleasant and extremely helpful. Will definitely return when needed.”