-
March 2023 by Rashida Johnson
Okay, so I'm afraid to leave an angry review because believe it or not people can leave unfair reviews on businesses without consideration that these are people too. So yesterday was my very first time braving up the courage to treat myself to a full face hair removal and this went totally LEFT. I left the place furious I shouted and cried in pain. The thread artist was brutal and rough but she got the hair off. Beauty is pain but this place doesn't feel user friendly at all. The woman SCOLDED me to go downstairs as if I was a child. This was my very first time going. So I needed to finish the other half of my face. I went downstairs and the lady was extremely gentle. I paid and gave a gracious tip considering how badly I was treated upstairs. I would recommend the service but certain artists are not that customer friendly. It's user and buyer beware. Go at your own caution and bring your own face aloe. No aloe was applied as promised and my face was greatly sore afterwards. Buyer beware!!!!!!!!!!! Go at your own risk!!!!!!!! But good luck. ?
-
February 2023 by Olivia Noto
So disgusted with my experience today. I needed my brows and upper lip to be threaded. And as soon as I look in the mirror after coming home from this establishment today, my right tail end of my eyebrow is far thinner than the left tail end of my other eyebrow, even after I specifically told the woman here to follow my natural shape and to not go to thin. I wouldn't recommend this place to anyone at this point. Not after this woman who charged me over $20 for a simple brow touch up and upper lip hair removal. DISGUSTING.
-
September 2022 by Jawn Rossi
Went to downstairs location and got eyebrows threaded. My eyebrows were ok but when i went to pay, she asked me “how much?” as someone else stated. I told her $5 and then she proceeded to change the price from $10 to $15 and also added another $5 for the tip. I paid $20 to get some mediocrely threaded eyebrows LOL. Ridiculous. If you go to bottom location, i recommend bringing cash so she doesn’t add money on for herself.
-
August 2022 by Harinder Gurm
I need to speak to the Owner, I went yesterday for full face wax , Aunti peeled my skin both side of cheeks. So sad if you cannot do proper wax why you take customer. I am just so upset to see my face . Its ur professional if you don't like then don't do it but please don't ruin someone s face.
-
August 2022 by Amarie H
Probably not the most hygienic spot. But a decent 10$ brow. They close at 7p.
-
May 2022 by jazmine alvarez
she does my eyebrows well no doubt, but whenever i pay with my card ($10) she asks me “how much?” and is kinda pushing me to tip on my card. like the last time i went i gave her my card and she asked how much i told her $10 she was like only ten? do you have cash im like no ??. really odd but she still does a great jobService: Eyebrow threading
-
March 2022 by M
Very inconsistent place. Very unprofessional. I asked for thick eyebrows and walked out with thin eyebrows. Like what was the point of me growing them out! I always explain what I want before I get them done and they always do the opposite, beyond frustrating. I have had enough. Will not be going back.
-
February 2022 by Yasmine H.
Please don't go here :( I asked to keep my eyebrows thick and I just wanted a nice clean. The lady downstairs with the blonde hair didn't seem to care. I had showed her a picture of my brows when they were thick and well groomed in the past and she looked for .5 seconds and then proceeded to pluck all the hairs out. It took me a while to grow my brows and now they're thin again and uneven. What a waste.
-
October 2021 by K Sirps
My girlfriend and I went to the mall to go shopping and we walked out of the upper floor of Macy's and saw the store and decided to give it a try.The lady was dealing with a customer on the phone when we walked in and saw that they require a face mask, which is totally understandable since they are dealing with you face to face.We didn't have our face mask on us so we did some shopping around the mall, ran out to the car to grab our masks, then walked back in bc we still needed to hit a couple stores up after.Super nice technician [I don't remember her name but she works at the upstairs location right outside the Macy's entrance on the upper floor] and prices are VERY reasonable..there is a threading shop in my hometown for 15 before tax and then you gotta tip...so for $10 you deff can't beat that.I will deff be back again once I get some more time off to drive back out there.Service: Eyebrow threading
-
August 2021 by Adedoyin
I visited this place Saturday 10/24/2020 in the late afternoon looking to get my upper lip threaded. The woman there said, “no thread upper lip”, although it is advertised that it can be done. She said waxing is available. I agreed since waxing and threading the upper lip were the same price. She proceeded to get the wax, raised the stick over my skin without waving or blowing and burned me. I wish i can post the burns below my nose. I will never go there again. I paid and left. Stay clear of this place.Service: Body waxing
-
May 2021 by Butturfly8
The other reviews are correct, you have to know which lady to go to. Upstairs by Macy's usually has the best employees. I never get their names, but the best one is older with dark hair. It's been over a year since I got my eyebrows threaded, and she did a great job with the mess I gave her.
-
April 2021 by Mario Rodriguez
Was handled very rudely by an older woman. This place has gone down over the years, use to be really good, now it’s a nightmare. Go someplace else.
-
April 2021 by Ruby Montoya
So I went here to get my eyebrows done it took me a few years to finally get them fully grown out so then I decided to go here to get a clean up !! It was the worst mistake of my life her name was Begum Mukhtar !! ( Lady be aware she does not know what she doing !!! Over Priced and DOESN'T KNOW WHAT SHE DOING !!! PLEASE DO NOT GO HERE !!!
-
March 2021 by Leslie Amador
I asked for her to CLEAN them she pretended to hear me and she took all my eyebrows off. I’m so mad. She was rough before I looked at my eyebrows I was mad because she was so rough.
-
November 2020 by Andrea Adebowale
I visited this place Saturday 10/24/2020 in the late after looking to get my upper lip threaded. The woman there said, “no thread upper lip”, although it is advertised that it can be done. She said waxing is available. I agreed since waxing and threading the upper lip were the same price. She proceeded to get the wax, raised the stick over my skin without waving or blowing and burned me. I wish i can post the burns below my nose. I will never go there again. I paid and left. Stay clear of this place.