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March 2024 by mark wrighton
Fantastic customer service and exceptional professional from the agent Alison in particular keep up the great work...any issue I've ever had at this location has always been handled with care, understanding, and professionalism
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March 2024 by Steven Fuller
I am appalled by how I was treated by the clerk Allison today. By far the most rude and unprofessional experience in my life. By the looks of the other reviews previous to mine Allison should not be a representation of the United States Postal Service!
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March 2024 by christina fuller
The clerk named Allison at this location is extremely rude and unprofessional. After reading through the previous reviews this is clearly her style of “customer service”. Shame on the post office for allowing this behavior and treatment of their customers to continue!
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February 2024 by Joseph Stephens
I love coming to the Scotchtown post office, Allison is my bestie love her to death ?
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December 2023 by Dianne Douglas
Rude overweight girl again this morning! I was thinking how does she still have this job? No customer service skills!!! Who trained her? She needs to be working alone & definitely not with the public! Wished her a better day anyway?
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December 2023 by Barbara Abate
Young lady working there, extremely rude. Annoyed when you ask her anything. Avoid her at all costs, she shouldn't be working a job with interaction w/people. Also had no airmail stamps last week sometimes need exact change. Poorly run.
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September 2023 by Mary G
Staffing shortages, sometimes window is not open
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July 2023 by james moffa
This location is terrible. Employees are always have airpods in and are talking on the phone. Older gentleman who works there is also rude, standoffish and consistently unhelpful. Today the cherry on top is that the post office is supposed to be open at 9:00 and it is currently 9:45 and no employees are here and the post office is not open.
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May 2023 by Lynn Osborn
Rude heavyset girl in 20’s working alone 5/15/23 - didn’t hv change of $5 for a purchase of postage envelope - no hello when I greeted her, refused to fish out my change I dropped accidentally behind her computer for the envelope - said it was dirty - threw the envelope at me - lobby was filthy with scraps of paper all over and on table, overflowing garbage bin in lobby - while she sat perched behind her desk with ear buds in - doing nothing between customers coming and going. I thanked her anyway when leaving after handing her back the envelope - still no response. Is this the new work ethic? Rude and abusive to customers? She should be fired for doing a horrible job and sitting amongst a filthy lobby she couldn’t be bothered to clean up. I just wish I’d taken a picture of the mess and her - ‘course she didn’t have a name tag on and no co-worker in sight as a witness.
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April 2023 by Pam Benjamin
Pleasant experience…no complaints.
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January 2023 by Evan Faracca
Horrible location. The clerk was very rude & careless with my package which I didn’t appreciate to begin with. She was gonna have me write the address on the heating pad box!!! I said “doesn’t It go Ina box?” She points behind me & then my Christmas card was never delivered that SHOULD of been In the box with the heating pad. How did only the heating pad get there??? Where’s the card with 50 dollars In It??? The box was taped/sealed. Did the driver swipe It because It’s the holiday season & they know those cards contain money? Somewhere, someone went wrong. I want answers & to speak to a manager!!! I will be coming Into the office ???
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December 2022 by The Children's School of Yoga
The black clerk working today was the rudest and nastiest clerk ever. I will never go back there ever again.
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October 2022 by lui- g
This place is a joke!Staff is another joke ?We need new hires with personalities.
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June 2022 by Marsea Hocutt
Very friendly workers and had the things I needed .
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April 2021 by lisa lennens
This post office has lost 4 very important mails including one with a money order. I’ve put a case online since december and i haven’t heard back. I am furious.
