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March 2024 by Eric Jusino
Great service exactly on time/ scheduled time
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March 2024 by Roberto Sanchez
I had the worst experience at this facility. I came here for an oil change the technician overfill my engine with oil to the point that when I was leaving my car was smoking. I came the next day and the manager Richard treated me with no respect and he offended me. He was very unprofessional and had a lack of communication with me. I do not recommend this place to anyone and I would tell all my friends to stop going there. I will never, ever again go to this facility. Middletown NY Dolson Avenue. ? This place is super wack... This is my opinion do to the experience I had on Monday March 11, 2024 and Tuesday 12, 2024. My Mercedes benz engine almost got blown out do to the job that was done there. The manager Richard needs to get some better social skill and management communications skills ?
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March 2024 by robert hutchings
They are thorough and actually care about the customer’s vehicle.
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March 2024 by PETER ORLANDO
In and out in a flash.
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February 2024 by Paul Berrios
Awesome work
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February 2024 by DC
Quick and easy
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February 2024 by Michele Zatea Henson
Collin was.great
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December 2023 by Dylan Albino
Expensive but didn’t have to make an appointment like most places
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December 2023 by Sebastian Arteaga
Very quick and friendly service
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November 2023 by X T
Cool young,fast, energetic staff. Had me in and out
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October 2023 by William L
Very happy with the service here. Johnathan was polite and informative while prepping my truck for the oil change and running through their inspections. The facility was clean and the staff communicated well throughout my service. I arrived 20 minutes after opening and had 30 minute before it was my turn. My truck was completed in under 20 minutes. I will definitely be a repeat customer and use this Valvoline location for my other cars. Thank you!
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October 2023 by kim merrill
I had amazing service today. Kevin and Ezekiel was very nice and informative about my car with the service. Thank you guys I will ring that cowbell night and day for your kindness. See you on my next serviceService: Oil change
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October 2023 by Celso Torres
Wife took car to them and they stripped the plug. Came up with a lie that the aluminum pans strip due to age. Called manager there and told me that he could not due anything because they didn’t strip it. I been going to valvoline for the past 15 years.Update: No investigation done. Manager took my call and read off a script stating they claim no responsibility. When i told the manager I want this looked at further, he simply said nothing will work as the complaint will be sent back to him and he will not do anything. Extremely unprofessional shop.Service: Oil change
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September 2023 by Germila Iandolo
Excellent service. The staff named Jonathan and his crew were very polite, and they were sure how to do their job. I always used Valvoline when I lived in MA because it's very fast.Service: Oil change
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August 2023 by Glenn B.
Wife went for specific items, oil change and headlight replacement. I checked all other lights minutes before she left, no problems. I informed her of the "extras" that Valvoline likes to add on to the bill. Like the Drain Plug & Gasket $3.99 + tax they say is needed every time getting an oil change. Plus the 921 minature lamp $17.99 + tax which was good 5 minutes before she got there. Maybe they should use better products so they do not need to be replaced every few months. Conventional Oil Change 49.99 Valvoline 5W30 Conventional Oil API SP 3.80 QT Valvoline Oil Filter VO148 1.00 EADiscount (NANAF2P) -10.00Vehicle Light Replacement 31.99 9003 MINATURE LAMP 1.00 EAVehicle Light Replacement 16.99 921 MINATURE LAMP 1.00 EAPlug and Gasket Replacement 2.99 DRAIN PLUG & GASKET 1.00 EASubtotal 91.96Amt After Discount 91.96Parts Subtotal 91.96Labor Subtotal 0.00Tax 7.48Total 99.44
