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June 2023 by Zaneta Warner
Lov this place.
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May 2023 by Debbie Mancuso
There today to exchange, girls could not have been more helpful, kind! Definitely would shop there again. Great job girls!
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April 2023 by E K
This location has some employees that are soo disrespectful and have the worst personalities! Guys are usually very very helpful there but the females are making everything soo difficult as they’re giving it to me for free! I went today to exchange something for a different size and it seemed to be such a big issue because I didn’t have the tag for it and previously I’ve done it with no problem. Everyone there makes their own rules and policy. I asked the manager on duty (Brianna) to give me the phone number to call costumer care and ask for the policy return/exchange as they know NOTHING there and she said to my face um theres GOOGLE?but ok let me GOOGLE it for you. That left me SPEECHLESS!!! Im a retail manager as well and i would never say that to my costumers but try to explain everything in good manners. Will absolutely share this experience with all my friends and family about this location.
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February 2023 by Keke Threatt
My friend and I enjoy coming here. All of staff members are very friendly and helpful, especially Jared. His positive attitude and smile makes the place awesome! Love it here!
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February 2023 by David Jennings
Excellent service today for my wife. The women helping her was so helpful.
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January 2023 by Marie-Dominique CherubinDijon
I would give it ten stars if that was possible, Jahrod is just the best as his job, he went above and beyond and made me feel like a value customer, the world needs more people like him who seem to enjoy his job and is determined to make someone's day.
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January 2023 by J O
Clearance section very messy. short staffed so no one around for assistance
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December 2022 by George Mauras
I had an idea of what I wanted to purchase for my wife's Christmas gift/ stocking stuffer, but with the help of an exceptionally helpful sales associate I walked out 5 minutes later with a much more elaborate gift. Thank you for the amazing shopping experience.
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December 2022 by Erica A
No complaints. Very clean. Helped when needed.
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August 2022 by Juan Jurado
First I would like to state that this Store Gave me amazing service. Since I came into the store I felt welcomed . The employees were all so nice and helpful. Even the manager came out to help the employee find something nice for my wife. I would recommend this location to anyone I know. Best customer experience at a victoria secret so far!
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August 2022 by Rachelle G
I went into this Victoria Secret To buy a couple of things. The customer service was very horrible the white women that work there are very racist. The woman at the register was ringing up another white customer and she seen me a black customer, and took literally 20 minutes talking about nothing to another white customer. just not to take me next.I ended up leaving my merchandise I will never visit that store again.
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August 2022 by Veronica G.
If I can leave a review without any star, I would do it. I typically shop on line. I opted to shop at the VS store at the Galleria mall in Middletown, NY today, 8/27/2022, as I need to buy a light colored bra that I will be using for a white dress in a few days. I tried two bras, 1 cup A and the other one, a cup B. After I was done fitting, I thought that I had to leave the item that I do not wish to purchase inside the fitting room. I told the white lady, in her 50's perhaps, that I will be buying whatever is on my hands but left the other item in the fitting room. The lady said in a feisty tone, "I told you to bring any items you do not want out of the fitting room". I apologized and told her if she wants me to get the item I left but the door of the fitting room locked up. She did not respond. She immediately followed me and asked me "what else do you need"? I told her I want to see if they have any sales in other bra section of the store. Typically, VS would offer sales on line. She said, those on line sales are clearances, we don't have that here.What I am so upset about is when she immediately followed me when I left the fitting room. I felt like I am being stereotyped as I am asian. There is no reason for her to follow me around. I was supposed to go back and confront her and tell her that I didn't really appreciate what she did but I just let it go. It is not a good time for her to be doing this as my 90 year old mom just passed away 4 days ago.I hope management of this specific VS store will take action on this lady. Date of purchase: 8/27/2022; Time on the receipt: 3:20 pm
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July 2022 by odetta bailey
Lots of pretty bras,panties,sleepwear and lounge wear.
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July 2022 by Shawna M.
Love Victoria's Secret. I shop there whenever I need new underwear. They are comfy and last a long time. Staff is usually very nice and friendly. I think they could use more employees though. The line to checkout is always crazy. They have a huge selection but I think the store is quite messy. Especially the sale bins!!! Things just thrown in bins! Nothing ever matches the sizes on the bins. It's super annoying!!!!!
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April 2022 by Doreen DiDonato Ibbetson
Went today to shop got bras. I’ve recently lost 50 lbs. got measured, was given bras to try on and was told push the button in the fitting room for assistance. After pushing the button twice and waiting over 20 minutes no one showed up to assist. Put my bra on and left. Will never go back.
