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November 2024 by Gail C.
Love Walmart ! The best advice I do have is try not to go Here on the weekends !! Monday-Thursday ! That's it And as it draws closer to the holidays People will be shopping for food And other things !! Go early mornings if you need to go !! Don't get the subscriptions As if you do your package will either get Lost & you will have to get a refund ! So be very cautious with doing that !! I usually go there rather early myself Mondays as I personally hate the crowds !!
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August 2024 by Dennis P.
I have a Walmart+ account This store is horrible in delivery service. I had a delivery two weeks ago When I got it from my front door, there was my order as well as a bag that wasn't mine. I set this inside my front door. About 15 minutes later, the delivery driver was banging on my door. I gave her the bag that wasn't mine and then she accused me of stealing some items that were missing from that order When I emailed the store manager about this, the reply was that they use Uber drivers for delivery and there was nothing they can do about it. Yesterday afternoon I placed an order with delivery scheduled for 8-10 pm. At 9:40 I got a message saying the order would be delayed by 2 hours, so I opted to reschedule delivery for 8-10 am today. At 10:15 there was still no delivery, so I contacted Walmart. Their response was that the order was packed but they had no drivers available and no idea when they would be delivered Frozen foods were in the order. I cancelled the order and then cancelled my Walmart+ membership. This store and its management just do not care about customer service. There are other places to shop at and get delivery service from.
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July 2024 by Kimberly J.
Our hotel was in Middleton, NY and this is the closest Walmart location to it. We found everything we needed and then some. Employees are hard working, helpful, and friendly. There is a Subway and AuntieAnne's inside, which is great. We were in and out in no time. The parking lot can get a bit full, this place gets busy depending on what time you visit. Overall, it's Walmart and we greatly appreciate the reasonable prices here.
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July 2024 by Carlos Antonio Velazquez
I was trying to send money And the cashier was very rude And she was rushing me
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June 2024 by Troy B.
Customer service is bull s here! They ALWAYS have Two cashiers for 20+ people, like nobody has anywhere to go! anddddd they be talking like nobody's on the lines straight sht ! Seriously don't recommend using customer service there if you have other things to do!
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January 2024 by Aimee O.
Typically, I try to stay away fro leaving negative reviews. This unfortunately isn't something that's typical... Upon going to Middletown New York's Walmart, I had decided to print a few photos. Their machine wasn't compatible with my phone, though. My friend tried to find help to no avail. Finally, I saw a man walk in from the back, so I decided to ask him what the matter might be. He came over and in an annoyed tone of voice asked "OK, what's going on here?" He very quickly explained how to resolve the issue and then added "see what happens when you follow prompts. " I brushed it off because I honestly figured that getting angry wasn't worth the headache. However, when I completed the photo prints, and paid for them, I asked if I could please have a bag. His response was "We did away with them. You can thank the democrats." OK , I am not democratic. That's also not the problem here either. This man, whose name is Karl, took it upon himself to assume that I was slow minded, and made an intent to insult me based on what he perceived to be my political affiliation. If he's that unhappy and unable to keep professional, which he clearly is, then perhaps he should seek another job. It's common knowledge that speaking about anything personal, even if it's in a wise cracked comment of a failed attempt at humor, is inappropriate. It's common SENSE that speaking rudely isn't right. ....
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January 2024 by John N.
This Walmart clean has all the products at the very low discount Help very good and helpful It's close to home I very recommend this Store John Navarria Sr
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December 2023 by Sixgun S.
So I go there today, I go to self check out this I believe six registers maybe eight I'm not sure, but one the farthest away from where the line starts had nobody standing there, and is a light on top I proceeded to go to register, as I get 3/4 there and employee says to me a female "go back in line, register is not working" excuse me, sir, not I'm sorry this register is not working. People looked at her like what the fuck lady why are you talking like that to a customer so I did not go back I stood there and waited for somebody closest to me get done and then I went over to the register, as that register cleared, she says you can go to that one and I still paid no attention to her as soon as the little screen came up of how many stars to give them I pushed one. If they would've been a -4 or 10 I would've pushed that, I am so sick at this place, I must be nuts to keep going tonight. I should spend a little more money and go someplace else. They are the cheapest in town, but the other shittiest in town also.
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December 2023 by Harinder G.
hello how are you ? this walmart never answer phone calls , none of department pick phone not even customer service. so worse experience. i applied for job nd tried to base touch with Human Resources even i walk in store noone help so bad
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October 2023 by Marissa L.
Huge store with a large selection of groceries, clothing, home stuff, and most things you could need (just not the particular spices I was looking for). They do really need to update their checkout stations though, because (at least where we were at self-checkout) they still didn't allow you to tap your phone or card to pay, which is inconvenient.
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September 2023 by Shawna M.
It's Walmart, in Middletown. What more can I say?? This store is quite dirty, never fully stocked, no associates on the floor to help find something or where something is. I hate shopping here because it's never fully stocked and there's no checkout people but I needed a specific pet product and the pet stores didn't have it so had to go to Walmart. They also had no baby shower cards, christening cards and 1 birthday card for a child which is just crazy to me!
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March 2023 by Allison White
We ordered a cake and cupcakes for our daughter's sweet 16 (Middletown NY store). Not only did the cake come out absolutely beautiful, it was delicious as well! Thank you so much for a job well done!
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January 2023 by Jennifer T.
A Walmart right off Highway 17. Easy to access but follow the signs. This Walmart has a variety of products and is kept relatively clean. I have used the pharmacy here and it was typical. The staff is fairly friendly but be prepared to wait. There has only been one cashier when I have gone making it difficult to get in and out so don't be in a rush... One time I finally got two cashier's (as I have been multiple times to this location). I have had to call back more than once to get an answer I could understand about my inquiry. They did apologize for the incorrect answer I received at first. Go for the food but ask questions if this is a pharmacy you use-even if once- because the service is not great..
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July 2022 by Dana M.
Worst experience ever!!! My first and last time shopping at Walmart in Middletown! I went there this eve bc I needed random items before I left out of town in the AM. I was there for 4 hours! I couldn't find anything. Asking an associate, resulted in mumble and point in some far off direction. However, I grabbed whatever I saw. I knew I could return later. I got to the register as the store was closing. There only self check out. As I am trying to do the best I can to get out, all I keep hearing from behind me is The Store Is Closed. You have to leave. As I am trying to check out! Which only stressed me out more. Another associate helped me scan and bag items. He was friendly and nice. I finally finished and went to pay...my card was Declined. I ran it again, and again it was "Declined "...but that was not the error message on the screen. So I tried a different card. The gentleman who was helping me saw I was using CHASE Cards. He informed me that apparently they have an issue with Chase Cards at Self Checkout! Once Again, the manager is standing there, telling me I have to leave! I just spent 4 hrs shopping, they had me try 2 different cards multiple times they knew wouldn't work at self checkout. Well, the gentleman left, and this beauty was joined by another winner. Once again, with an attitude, telling me the store is closed! I needed these items! All they could harp on was that my cards were "declined"! I tried to explain there was nothing wrong with my cards. I didn't just spend 4 hours shopping and get to the register with my fingers crossed hoping my fairy godmother would cover my bill! I tried showing her no transactions had gone through. Nothing was processed. But they werent interested. It was Declined! After more attitude, they took the receipt to another register and ran both cards again! I tried to explain that if you keep running the same card, Chase will decline the purchase and put a Fraud alert on my account. Of course, they were both declined. At this point they were just extremely rude giving me nothing but attitude. They were kicking me out and took the cart away. I asked them to leave the cart by CS, I can be back in AM and pay the bill. Well, that was out of the question! They do not hold customer carts! I said ok but this is an unusual situation. The problem is not on my end. I need the items before I depart in the AM. One responded with we don't do that. The other with she wont be there in AM. What difference does that make? Leave a note on the cart for the AM staff, inc my info. Nope! We can't do that. They would rather have someone waste time putting everything back then to just let me complete my transaction in a few hours. They took my cart and escorted me to the door. However, I had brought my own reusable bags with me. One contained items from the last store I stopped in prior to Wal-Mart. Including prescription medications among other things. So not only did I not get the items I intended to purchase but I have no hope of ever getting those bags back, because they couldn't even be bothered to take down my contact information!!! As soon as I got outside...ding ding ding, I got the multiple text messages from Chase flagging those multiple transactions for the same dollar amount, as Fraud, and my accounts are frozen!!! But all these two very arrogant yet ignorant women could see is my credit card was DECLINED. They assumed I just couldn't afford my purchase, to the point where she literally told me, just get cash from the ATM. I didn't have an ATM card with me. I contacted CS about what transpired. And that I need my personal effects returned. She took my complaint and fwded it to the store. However, after reading all of the comments, I am not hopeful anything will be returned. All they had to do was leave my cart into a corner and lock up. If I didn't show, nothing would have changed. Someone would still be restocking everything. It's the attitude and arrogance for which I have no tolerance. Bc combined with ignorance its
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November 2021 by Eric R.
Walmart really is Walmart anywhere you visit. The only thing that changes are the demographics and which types of weirdos you'd encounter. Each region has their own unique set of Walmart weirdos. Strange customers aside this location is actually pretty pleasant to shop at; not many weirdos. Typical superstore setup including curbside pickup. I have no real complaints about this location as I'm usually in and out.
