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November 2025 by Josefin Ajax
I went there to sign up for the family plan today being that I had been a long standing member at YMCA but moved away and came back to the area and I was just put off by the service representative that was there today. She was older and had a Spanish accent I did not catch her name. Oh maybe because she didn’t introduce herself. When I inquired about the semi annual plan amount thinking it would be a cheaper option as the monthly rate at many memberships offer discounts when you do she looked at me and responded “ 6 times 72” and “I have a calculator for you”. I’m sorry that was very insulting and showed you have poor knowledge of your services YOU offer. I was utterly befuddled. Don’t know if she noticed but it was off putting. She was courteous though in explaining what would happen if I could not afford payment and the fees for returned checks. Great experience in that arena. Friendly to the older members coming in the though. Tore my application and signed up for another gym. YMCA must have enough members.
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October 2025 by mili z
Friendly staffs and gym community. Everyone there just minds their business and are usually friendly.
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May 2025 by Aaron Rabiner
Nice clean and friendly staff
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February 2025 by John Benson
Nice YMCA. They have a well maintained spa in the locker room. Weights and cardio have two levels, upper is more chill while lower is good for flexing. They have a pool and a boxing room (make sure to bring gloves). Basketballs need better maintenance though; bring an air pump or your own ball. Overall, a nice YMCA in Middletown.
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December 2024 by Love Perez
I love the YMCA because it’s convenient for me in the morning, but now there are no classes on Mondays and Fridays. They also need new machines for downstairs since some of the equipment is rusted, and things are often not working—for example, one machine, the sauna, pool, or bathroom. There’s always something.
On the positive side, I love the front desk staff—they’re very friendly. The instructors are awesome. In my opinion, the room downstairs with the TV could be improved by removing the red machines and replacing them with equipment that people will actually use.
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November 2024 by Angel Nieto
The staff are very nice and nice equipment. friendly people
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September 2024 by Javier Huesos
Nice place and staff
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August 2024 by Alyssa Savage
I used the fitness room while on vacation. This YMCA has a great facility - I could always find an open treadmill and I could work on my weight training easily. The folks at the front desk were the best. Even when my nationwide membership was difficult to access, these ladies made sure I could work out. The people that work here are so lovely.
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July 2024 by Brallan Fiestas condori
They discriminate against you for not speaking English
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April 2024 by Citlali Jaroka
I was very interested in signing up for a gym membership with swim lessons for my children. I read the info provided in the pamphlet, but still had additional questions that were not listed. When I approached the help desk, I was not acknowledged. The 3 woman who sat behind the counter completely ignored me. I said can someone please help me? I have a few questions. I was immediately cut off by the one woman who said “GO TAKE A PAPER AND READ! I said I did read it, but I have further questions. she kept pointing at the pamphlets and saying READ IT READ IT!! EVERYTHING YOU NEED IN IN THE PAMPHLET! I was shocked and embarrassed with how I was treated by staff. I can't speak about the programs themselves, only the unbelievably rude staff at the help desk. It’s outrageous that’s how they treat potential customers. I now make sure I tell everyone about my experience. In doing so I have also heard from others who shared similar experiences with the YMCA staff. I was not rude or demanding to receive such treatment. I work in the public myself and would NEVER speak to customers in that way. Extremely unprofessional!! I will never go back. I would give 0 stars if I could.
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March 2024 by A Z
No one EVER answers the phone.
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March 2024 by kenny D
I went with my uncle I haven’t been here in while he been member for over 20 years wanted change for guest back he just joined back the gym has most what u need but workout room weights are outdated they have swing pool but for better workout I would go else where
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February 2024 by Saul Mendez
It's a nice place to exercise
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November 2023 by Jay Covell
Greek Customer Service
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October 2023 by Da Baby
Dose not call you back and takes forever to get your child get in the camp.
