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January 2024 by Paula L.
As always, excellent to deal with Jim and Bill! I wanted a more supportive bedframe for the mattress I had bought there last year, and they suggested that instead of spending money I did not need to spend, they could just put an additional support bar on the frame that exists. Worked like a charm! Bed feels so much better now and I feel much more secure that it's being supported properly. I always like to shop local, if possible, and stores like this, are the reason to do that! Customer Service is obviously very important to them, and very much appreciated by the customer!
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November 2023 by Polly Brookside
I bought 2 beds from Bed Quarters a few years back. I thought I had a problem with the remote of one of them (turned out I just needed to swap the battery...) and called them in a panic because I am bringing a loved one home from a long hospital stay and needed it working. They are just such amazing people there! I can't believe the time taken to troubleshoot with me and the advice given for the whole situation I am in, needing for some things to possibly be changed around to accommodate my loved one. There is no way that a big box store would ever have been able to help me like this and it helped me calm down because the logistics were sorted out and under control with Bill's, one of the owners, help. He is a gem, not sure how else to describe him! Anyway, I'll never go anywhere else for beds and such! Thank you, Bed Quarters!
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September 2023 by Frank C.
You're better off dealing with a family owned business great customers service and stand behind there merchandise, friendly, and helpful prices are great highly recommend
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August 2023 by Peter Newburger
I have had nothing but a positive experience with Bed Quarters. The owners Jim and Bill are positively out to please their customers. As a result I have just purchased my second mattress from them. They are honest, they back up their words with their actions, and I really can't say enough about their helpfulness with my finding the right mattress for me and their working with me to give me the right deal and proper payment options. Every aspect of dealing with them has been easy and nothing but a pleasure.
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July 2023 by william psomiades
Went to bed quarters in Mineola to purchase a sofa bed. They carry beautiful affordable quality furniture, sofa bed and mattresses. Billy and jimmy are so easy to work with Very professional and knowledgeable about their merchandise The delivery men were fantastic. They showed me how to open ,close and to take care of my sofa. I am beyond happy with the service and of course my new couch. Thank you. I will be back
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June 2023 by Bell Family Jewelers
Bed Quarters, I cannot say enough about these brothers. As a retailer we pride ourselves on the utmost knowledge and shopping experience. Bill and Jim reflect that exact sentiment. I have sent many of our customers to them, all I here back from them is exactly my thoughts. Professional, Knowledgeable, great Personality's and Very Competitive. Try them and it will be a home run. My pleasure sending people their way.
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May 2023 by Lillian Johnson
I have been shopping at bed quarters for nearly 30 years. I purchased 4-5 mattresses and boxsprings in that time. Of course of I don't have to go that often because the mattresses last for years and years. But I have 4 people in my family. Every time I step in the door to Bed Quarters, I am treated like family. I usually deal with Jim. The service is always impeccable, as is the place itself. Clean, inviting, and just an overall great experience. The last time I bought a mattress, I slept on it for 8 months before I realized it was just too firm and was really bothering my back. No Problem to bed Quarters, though. After 8 months, Jim replaced it for me anyway. I just bought another mattress. I will never go anywhere else as long as I am alive and they are in business. Even the delivery guys are outstanding in their professionalism and service. Bed Quarters still has that old fashion business etiquette of great service and treating the customer as if their very existence depends on the people who shop there. It's so rare to find these days with anyone else. I can't say enough great things about this place. Get your mattress there. You won't be sorry!!
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March 2023 by Alexa Pascarella
Great, reliable and fair! The business is family owned by the Canells and they make everyone feel like family! Highly recommend!!
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February 2023 by Loretta G.
After an exhaustive search for a new mattress and disappointing, to say the least, by top rated mattress companies, we ventured locally to Bed Quarters. We worked w Jim, co owner and chose a Stearns and Foster Cassat mattress. Delivered by their own people!! Note well. Jim's suggestions and our choice have been excellent! We have been enjoying exceptional comfort for the past months and are confident this will continue!
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June 2022 by Mike Hatler
Bill and Jim are great! Quality products, great service!! Support local business!
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June 2022 by Amy F.
This has been a warm, friendly, helpful and professional experience from beginning to end. Rather than having me spend unnecessarily, the owners listened to my concerns, and came up with a solution that benefited me during this time that my mobility is challenged. The store arranged to disassemble my old headboard and footboard and removed them, and sent a team to set me up with a bedroom that was much more accessible for me. The team that they sent could not have been kinder, they even swept under the bed to make sure the installation was going into clean space. I would not hesitate to recommend this small business that definitely cares about their customers. I am very happy to spread their good name.
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February 2022 by Lythia ROUSSEAS
Owners Jim and Bill are the best! Very knowledgeable and honest information re mattresses and how to make the best decision for you. This is simply the king of kings in this area.. can't beat selection, price and customer satisfaction.
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February 2022 by Erica Langworthy
A wonderful experience from trying out mattresses, to painless delivery! The owners of BedQuarters are warm, welcoming, knowledable, fair and patient. Zero pressure sales and no attempts to upsell us on anything. They had a good assortment of mattresses and we tried most of their models and made our selection. About a week later, we got our mattress!The delivery workers were friendly, courteous and hard working as well! We also realized we needed a bucie board for our bed frame, and we called the morning of our delivery. One painless phone call and transaction later, we had a nice board for our frame! (The delivery crew went back to grab the board we purchased, and with no change to our delivery window)! Excellent customer service through the entire process :)!
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January 2022 by Joanne Ueland
Our family has purchased beds from Bed Quarters for years. Every shopping experience and value has been excellent. Bill Carnell has always been extremely helpful and today was no exception. He guided us to the product we were looking to purchase and gave us options to stay within our budget. So easy and a great value!
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January 2022 by Dale Canner
There are no words to describe how awesome our experiences always are when we order beds from Bed Quarters! Every single time, their expertise, patience and ability to sell you exactly what you are looking for, blows me away!! My elderly mom was having trouble getting onto her bed. It was a bit too high. I was under the impression that I needed a lower mattress. When I spoke to Jim, he listened intently on my situation and knew immediately that the answer to my problem would be a new, lower profile box spring! Lo and behold, it was the answer to all our prayers and life changing for my mom!! I had never even HEARD of a low profile box spring. And the thing that really stands out is that Bed Quarters is not focused on making the sale, they are focused on getting you what you need and helping you make the right choice!!! Hard to find a business where such heartfelt interest is their priority. On top of all that, the delivery men, Chris and Matt, are two of the loveliest people you will ever meet! Kind, helpful and so diligent in doing the best job they can while delivery your items! After 5 minutes, I wanted to ask them to stay for lunch! :-) They made the experience so stress free and easy! Kudos to Bed Quarters for having two such professional young men deliver their products. Order from Bed Quarters and you will never be disappointed! Ever!
