-
January 2024 by Bob Mathai
Very helpful, knowledgeable and accommodating staff. Dr. Tan explained everything in detail. Chandni at the front desk is very nice.
-
January 2024 by Tatiana Herbert
Great people and the prices aren't bad.
-
November 2023 by Kerri Evie
Generally ok, sometimes very unprofessional. Depends who you speak with.
-
October 2023 by Winston Torres
Dr. Mazzola is the best! She cares about her patients and my dog loves her!
-
October 2023 by Mike J
Very well run facility. Quick, efficient, and informative. Great price and availability as well. Felt very comfortable brining my puppy Ares. They took great care of him, and he seems to be doing great. Thank you for everything .
-
August 2023 by Alison
They have gone so downhill since new ownership! What a pity…Go someone else, don’t even give them your money. They don’t appreciate you and the staff is so unprofessional, rude and act entitled, especially the ones in their twenties! They have much to learn about making it in the real world. They’re all replaceable and should be! Not even enough space to shock you with the back end story, horrible!
-
June 2023 by Regis Gallet
So we had another Vet we used to go to (Banfield). Recently, our puppy Juliette was not doing well - not eating and very lethargic. We were really concerned. And our prior vet just would not make time for us even though we tried for 2 days. Then we called Mineola Animal Hospital. Despite being new clients, they took us right away. And more importantly, they made our puppy feel better (who was clearly in a lot of pain). Everyone was so nice to us - even carried her to and from our car. And the veterinarian was so sweet - took plently of time to explain everything to us. Not rushed. This is our new place - we highly recommend it!!
-
May 2023 by Lisa Santoro
My daughters took our dog in to see Dr. Deme because our dog was not sleeping, was pacing all night long, and was just not acting normal. We figured that it was an ear infection, because this had happened once before. Dr. Deme checked his ears and said it's not an ear infection. He claimed it was anxiety. He prescribed a medication, and when they asked him what the medication was, he looked it up on Google. Two days later, after the pill did not work, my daughter called the office and asked to bring the dog back to see Dr. Deme because she felt it really had to be an infection in his inner ear. Dr. Deme was rather rude and told her that his ears look clear otherwise they would be red. He then told her that it may be a neurological issue. My daughter had explained that this had happened once before to him, and it was his inner ear and asked if he could please give him an antibiotic.After arguing with her, he did agree to clean the ears, and give our dog an antibiotic. It was a little strange to her, that he took the dog in another room, to clean the ears and give the antibiotic and would not let her be present. Why she wasn't allowed to watch, is beyond us. Over $300 later, and after he listened to my daughter, the dog is now back to his normal self and sleeping with no issues. It just amazes me that my daughter diagnosed the dog better than the doctor. The bedside manner was unacceptable. Had he looked into the records of our dog, he would've seen that this issue had happened in the past, and maybe it would've been taken care of the first time instead of having to spend money on another appointment two days later. This experience was just awful, and we will not be bringing our dog back there. We would never put our dog through that again; Very unprofessional!
-
May 2023 by Mike Becker
They're a great trustworthy and caring vet. I'd highly recommend. I'm always happy I went there after I leave which is a good feeling.
-
March 2023 by Linda Eichner
I saw Dr. Tan for my Morkie's cough, she really took her time to explain to me what was going. Very gentle and sweet.
-
February 2023 by Barbara M
I've been going to Garden city Animal hospital for 30yrs with Dr Dattner and Dr Demi..beyond exceptional they branched over to Mineola Animal Hospital..but still affiliated with Garden city animal Hospital..the vets in all locations are amazing and a reason why been going to them for 30yrs..at Denton Ave the clerical staff as of late has been extremely unprofessional and uncalled for!!!!
-
January 2023 by Alyssa
Dr Mazolla and her staff are incredible. They provided my Rottweiler with safe, compassionate care. Hans wanted no part of their help and the staff knew exactly how to handle him. Thank you so much for making my pup feel better. I would highly recommend this veterinary office.
-
December 2022 by Amanda Heinz
Front desk ladies are ridiculous , rude , roll their eyes on the phone with customers in front of others and are difficult to deal with ; speak to you as if you are uneducated ( have dealt with it for a bit now). But otherwise the vets are great !! Only reason we stay.
-
December 2022 by PDA McEwen
Very Caring and Helpful Staff!! Had a wonderful experience with my dog at this location!! The Staff are excellent!!
-
October 2022 by Danielle Velez
Wonderful staff here, they're all so friendly and helpful. The doctors are amazing, especially important with my older dog.