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October 2023 by RTClass
What makes Riverhead building supply good some might say wonderful are the people a customer service is fantastic I can't do enough to make sure that you get what you need when you need it how you need itI do miss John but as I've learned over the years good things do come to an end
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August 2023 by G M
Outstanding, from beginning to end. I needed UC4B treated lumber to replace a couple of bunk boards on my trailer. I drove from New York City. The service experience was outstanding from my first call to the pickup of my material. An entire team of people to help me with my two pieces of wood. They even helped me get it in my car. I will never go to home Depot again. Giovanni
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March 2023 by Henry Chan
Came here to purchase new locks for our new home, but Erik advised us to rekey our locks, which was a much cheaper alternative. I would not have known this was an option and am grateful for that suggestion. He was very helpful and genuine about it. Thanks again.
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March 2023 by EngMike EngMike
I have ordered many doors over the past 8 years from RBS because they are local and sell the Reeb product line. I used to go into the Mineola store to place my door orders and I had a good customer experience in store with the two ladies who ran that department. Both ladies who ran the door section moved on, and the replacement person was no where near helpful or engaged. I grew tired of chasing down a sales person to make purchases. I started calling in my orders thru the main number but each time I speak with a representative I get that same curt and snarky tone to the call. My door orders are pretty straight forward and have not required any additional notes , just Solid core doors at a given dimension. I’ve started looking at other distribution channels for my products. Lumber department and delivery people are great to work with but the company as a whole should have the staff that are taking calls go thru some training on how to conduct themselves.
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September 2022 by John Cook
Very smart and knowledgeable staff. They can easily help homeowners or pros.
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August 2022 by Fred Freeman
The staff was very helpful and knowledgeable I had no complaints I was very satisfied
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July 2022 by Rob D
Everyone is really friendly and helpful. First time project for me, and Matt was extremely helpful with my many questions and concerns. The guys in the back where you pick up the wood were also friendly and helpful
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July 2022 by Nick Rice
Atrocious customer service and quality control. You would think someone just walked off the street and went behind the counter when you’re dealing with them.
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May 2022 by Amir Rosenthal
Ordered materials on Thursday asking specifically of they can deliver Monday morning. They said no problem. Materials arrived afternoon. Had to pay the framers 1/2 day for nothing.
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January 2022 by Cristian F.
Good place to buy materials. The service is not something I would recommend. I'm sure not all employees are careless and do care about their jobs. But the owner should definitely take a look at some of the kids working there. When you run a business you want employees that take care of your supplies not staff that destroy it...
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November 2021 by Steve Kaplan
Good verity of all supplies - lumber, hardware. People helpful finding peeping and loading. Servicevoriented
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November 2021 by Tom M.
Purchased replacement base moulding. Item was in stock but a double the length I needed. The staff in the yard was great. They cut to,the length I needed on the spot. Great service fair prices. Def.recommend.
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October 2021 by Louis diolallevi
What a disappointment. Don't waste your time looking at Kitchen Cabinets at this location. After waiting a week for an appointment, Paula asked for our dimensions and a rendering that was created by another designer. She was too "busy" to do our rendering at that time stating she would email it to us. Well, 4 working days later and Paula wont even answer an email. Do your self a favor and go visit the previously mentioned Kabinet King in queens.
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October 2021 by Edward “Legend” Anderson
Best place to go for Lumber, paint , and other building materials
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July 2021 by jorge galvez
Best Building Supplier in Long Island !!!
