-
October 2023 by Arthur Tucker
Purchased battery from Costco. Been going to Tilden for over 20 years. Now new owner… Today was changed $47.50 + tax & credit card fee = over $53….To install said battery. New owner doesn’t like the idea me being “my own parts.” Since when is battery a part? And the shop does not sell batteries. Always gave Tilden 5 stars, until today.Service: Battery
-
October 2023 by John Gibson
These guys are straight forward and guarantee their work. The staff are all friendly and helpful and the mechanic's diagnosis and work are on point.
-
September 2023 by Joseph C
Good mechanics and very skilled but will add extra cost like $30 Test Drive after a $60 tire rotation but they did figure out why it was pulling to the right. Also they charged $95 for 1 hour labor to diagnose brakes. It was for "removing parts" - I can remove a wheel and check brakes in less than 20 mins without the fancy equipment but they did figure out the wrong part was installed. What a rip though... Go elsewhere unless another mechanic can't figure it out... Heard they got a new owner... Guess he nickels and dimes... Not a fan.
-
August 2023 by Lyndon Clarke
Tilded for brakes are the most reasonably priced shop that I have found over many years. Very honest and reliable.
-
August 2023 by Maggie gomez
Worse place i ever take my car overcharge me the owner has a ugly attitude my car started to another thing getting wrong when before has nothing so nope I do not recommend this place ?⛔
-
July 2023 by Wayne Huang
Owner changed. the price has increased a lot. Change two car license plates, total 10 mins charged me $120, it is even more expensive than oil change. My shop is just next street, but I don't think I'll ever get my car fixed here again.
-
April 2023 by Peter D.
Honest and reliable. Only positive, great people. Highly recommend. Sometimes they are busy but worth the wait.
-
April 2023 by Jay Alstonpayne
This business has changed owners recently. However, the new owner was trained by and worked with the former owner. Fortunately, he has continued the great tradition of very good service, honesty and fair pricing.
-
April 2023 by Julie Polak
Excellent service. Good communication from employees and the price was very reasonable. I live in Maine where price per hour for labor is $128 - 140.
-
January 2023 by Scott Milano
I have been a loyal customer for almost 20 years. I had my car towed to Tilden 5 WEEKS AGO when my shifter broke. I was given a quote of $200. After 5 WEEKS and an assurance that the price would not go up I was given a bill of $500! When I reminded Tony of what was told to me I was given an excuse of the part being more expensive and that he was able to fix it because he wanted the car out. Basically doing me a favor. I have been without a car, walking to and from work for 5 WEEKS in the winter. 5 WEEKS of being told that the part I needed was not to be found or they were sent the wrong part or something . Everything except that it was going to cost me more than double what I was quoted. They have lost a very loyal customer and so many of my coworkers who were customers but having seen this and know the outcome have changedtheirminds. Not even one star.Service: Steering & suspension repair
-
December 2022 by M B
The new owner of this mechanic is not straightforward.Mr Tilden the prior owner was a very skilled mechanic and straight forward. Unfortunately he has retired. The new owner is not straightforward. He will give you cost then he will call you to open more work in the car to replace parts and charge you 3x the cost he started with. Make sure to understand what the job need to be done and don’t approve any extra work without written estimate before he start working on the car. Because he will open more work and will replace parts without your authorization and will keep the car in his possession until you pay. He replaced parts in my car that could have been just straightened up instead of replacement. He charged me cost of the parts replaced (400$) and another 300$ labor ended paying 1100 $ instead of 200$ that we began with.
-
December 2022 by James Furey
I had all my cars serviced here for many years with Bill. Bill retired. Doug is the new owner. My first experience is a screw up that cost me $500. Would never have happened with Bill. I am looking for a new garage, and I doubt that matters to Doug.
-
September 2022 by Mohamed L.
Bill is a great guy. I brought an old 2002 Toyota Corolla and a replacement part, which he was willing to install free of charge. Would recommend to anyone.Service: Vehicle Inspection
-
September 2022 by Jeremy Wiss
Most honest mechanics around. My dad has used them for 20 years and I use them too. We drive way out of our way because they do such a great job.Services: Steering & suspension repair
-
May 2022 by Matt R.
Brought my car in for an oil change and inspection. The guy's had the car ready just as promised. I will most certainly return. Added bonus: a staff member offered me a ride to my office so that I didn't have to walk. Good guys all around.
