Upstate Energy is a trusted provider of energy solutions, serving residential and commercial customers. The company is known for its exceptional customer service and professional, helpful staff. Customers report being 100 percent satisfied with both the service and pricing, highly recommending the company to everyone. Installers are described as courteous, friendly, knowledgeable, and hardworking. They explain everything in detail, answer questions, and are respectful of the customer's space, often leaving it cleaner than when they arrived. The work is noted to be beautiful, organized, and reliable, with the company going above and beyond to complete jobs quickly, even in emergencies. Office staff are praised for being fantastic and providing quick responses. Overall, customers describe a great experience with this reliable, efficient, and customer-centric company.
Reached out to Upstate Energy with an emergency when our usual company was unwilling to help us out. Chris and everyone else at the office was so helpful and got it taken care of for us immediately. Safe to say I switched suppliers and have been so happy ever since.
May 2025
Since I’ve been with Upstate Energy, my wife and I have been 100 percent satisfied with both the customer service and the pricing. We made the switch to upstate energy and have never looked back! Highly recommend !
March 2025
Excellent customer service. Always on time with deliveries and services. Would recommend highly.