Upstate Energy is a trusted provider of energy solutions, serving residential and commercial customers. The company is known for its exceptional customer service and professional, helpful staff. Customers report being 100 percent satisfied with both the service and pricing, highly recommending the company to everyone. Installers are described as courteous, friendly, knowledgeable, and hardworking. They explain everything in detail, answer questions, and are respectful of the customer's space, often leaving it cleaner than when they arrived. The work is noted to be beautiful, organized, and reliable, with the company going above and beyond to complete jobs quickly, even in emergencies. Office staff are praised for being fantastic and providing quick responses. Overall, customers describe a great experience with this reliable, efficient, and customer-centric company.
The staff at Upstate Energy are great. Always helpful and patient on the phone. The service people are professional and efficient. The delivery driver made sure we had oil in the middle of the storm this winter. Such kindness and care. Highly recommend.
February 2026
Competitive pricing. Alex goes out of his way to be accommodating.
January 2026
Ashley was wonderful to speak to. She was clear, direct and made it so easy for me during a very cold stressful time. The two men who came to my home to install the propane tanks were also just as great! I will be recommending them to everyone!
