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June 2025 by Salvatore Cucullo
The girl with the blue hair is nasty and refused to sell me a switch 2 screen protector, stating they only come bundled with the warranty. All of the employees here look so miserable
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June 2025 by annoyed reviewer
this place doesn't answer the phone. literally calling all day and not a single time did someone answer.
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May 2025 by Kerri C
The employee with blue hair (who refused to tell me her name) was arguing with me and trying to force me to buy the extra protection. When I repeatedly declined, she refused to sell me the items and insulted me. I will never shop here again. What a disaster of a store.
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March 2025 by Gilly-Ann Clarke
Extremely helpful in my time of need
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January 2025 by Liam Gould
Worker bought my ps5 for herself and apple cashed me only 105$ for a ps5
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January 2025 by Sergio Dias
Great gamestop, staff is knowledgeable and friendly. The best games stop to visit if you have questions and need answers
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November 2024 by Swarnav S Pujari
Good people, helpful staff.
If you're trading in used video games or consoles you will not get any good trade in value - reminds me of the good old gamestop I grew up with. If you need the highest cash value for your old games sell online
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May 2024 by Francisco C
I had an issue some years ago when I purchased my xbox One. I fixed the problem with other people from the company.
You will say, why do you go back. I went back because all deserve a second chanceall.
Unfortunately, there is something wrong, or maybe I am the wrong here.
We purchased 2 weeks ago a go one pre own game, and we didn't realize the game was for xbox s/x, so we can't use (we own xbox One)... I had the dvd with in the car but because of work I can't stop at the store the next days. Finally, we went today and tried to eturned it and we got a big surprise! From the $29 + dollars we paid, they will give us $10 back, yes, $19 + dollars. Why? because they only have 2 weeks for a full refund.
Of course, the day we were there, no one told us about the 2 weeks.
Here we had bad communication between customers and employees.
I think it is good to have real people and real items yo see and be able to hold, but really, why they can say something VERY important than you only have 2 weeks to return it...
This is a scam for me or just an employee being lazy.
Be careful they may have more rules after the third week in case you want to buy a pre own game or new game.
By the way, we purchase another items that day for the total of $70 and still don't care about we work like any one and busy to stop in their 2 weeks we didn't were told.
Is up to you, but be careful with the rules you will not be told.
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December 2023 by Suzanne Del Giudice
Very helpful staff and knowledgeable. I took a picture of what my son had now and we wanted the next version and they do exactly what to select for me to purchase for Christmas along with the game as well, that can be downloaded instead of the disk
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October 2023 by Mike Chalk
Great people and Great Bolling !!!!!!
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September 2023 by Pikapetey Animations
My friend works there! He's a swell guy. Told me about the 2 for 1 deal on t-shirts. Helped me pick out two new really good t-shirts for me.I feel like I should angry review to be more in line with the comments.
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September 2023 by Matt F
Normally GameStop would be three stars for me, but between customer service online (unrelated to this location), another location altogether, and now this one, I'm feeling generous at the moment.Most GameStops are stocked the same with the only differences being certain used game titles being in stock and some of the toys/collectables.Unfortunately, whenever a new platform comes out the older games start to get phased out but that has been a GameStop thing for a long time now. This location had a pretty good selection overall of titles from the 3 platforms I searched.Everything was organized, clean, and neat.The lone employee in the front was very friendly.Parking is plentiful, though keep in mind you're in the busy Cortlandt Town Center with a lot of bad drivers coming into this lot.With physical media unfortunately trying to get phased out, I'm not sure how much time GameStop has left to be sustainable, but it's still nice to go while we can.Overall a good location and one I'd visit again if in the area.
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September 2023 by Matt F.
Normally GameStop would be three stars for me, but between customer service online (unrelated to this location), another location altogether, and now this one, I'm feeling generous at the moment. Most GameStops are stocked the same with the only differences being certain used game titles being in stock and some of the toys/collectables. Unfortunately, whenever a new platform comes out the older games start to get phased out but that has been a GameStop thing for a long time now. This location had a pretty good selection overall of titles from the 3 platforms I searched. Everything was organized, clean, and neat. The lone employee in the front was very friendly. Parking is plentiful, though keep in mind you're in the busy Cortlandt Town Center with a lot of bad drivers coming into this lot. With physical media unfortunately trying to get phased out, I'm not sure how much time GameStop has left to be sustainable, but it's still nice to go while we can. Overall a good location and one I'd visit again if in the area.
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September 2023 by Emilio Parrales
Fantastic place for video games, shirts, gifts and many more things about anime, series, movies
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August 2023 by Kuzey Candemir
GameStop provides a wide selection of video games and accessories. While the store offers popular titles, the overall shopping experience could be improved. Some staff members lack knowledge and assistance can be inconsistent. The store layout is cluttered, making it challenging to find items. Prices are competitive, but trade-in values can be disappointing. With better organization, knowledgeable staff, and improved customer service, GameStop could provide a more enjoyable shopping experience. Overall, a decent option for gamers, but there's definite room for enhancement.
