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March 2024 by Μιχάλης Βαβίθης
My worst experience. They didn’t know how to do their job properly and as a result I lost money. We tried 2 times to get ITN numbers for my kids and declined both times. Just don’t bother, it’s a waste of time.
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March 2024 by Giovanni Alfonso
Not only did they rip me off, I was supposed to receive $1000 more but they ended up pocketing it… They charged me $370 plus 39$ Direct deposit fee… when my local agent said they only charge 150… I called left a message and was told I’d receive a call back it’s been almost a week since… I wish I would’ve known it would be this difficult and it’s been almost 2 months and I still have yet to receive any payments, but my family all got theirs after three weeks from the local agent… Never again am I using H&R Block! Try a local tax place not this place
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February 2024 by Diane Vitetta
Donna Zuck, in their Cortlandt Manor office, is a knowledgeable, caring, and professional accountant. I highly recommend her.
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February 2024 by Linda Guyette
Just left there after working with tax preparer, Bruce, for more than 3 hours. I’m not a trained tax professional, but (thankfully) I’ve done my own taxes online for years b/c that little bit of knowledge came in handy. I caught several big mistakes, namely that Bruce never added my son as a dependent; he filed me as Single, instead of Head of Household; he forgot to deduct my mortgage interest and real estate taxes, and he had filed my NY return as a “non-resident.” I caught all of these things myself, not him! He also got up several times to confer w the manager about things he was unsure of. To add insult to injury, he quoted me a fee of $345, yet when he began to review my return w me, and I caught all the mistakes he made, he had the nerve to increase the fee to $425 to fix them!!! I had to get the manager involved to get the fee back to $345, which is outrageous, considering how bad and excruciatingly slow the tax service was. NEVER AGAIN!! I plan to file a formal complaint tomorrow.
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February 2024 by Kathy Callanan
Went to h&r block my tax expert is lou he is kind very professional explains everything he's doing he does an excellent job
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May 2022 by Charles
H&R has become onother tentacle of the system that is choking and bleeding the declining middle class. H&R Block has become to mechanical, there is no longer an interaction with clients, regarding the search of possibilities to assist clients find legal deductions. They have become a mass production machine, that continues to find ways on how to get more $$$$ from clients, not for clients. Last year fee was $ 289.00 this year, $ 335 +, with a higher % chances of lower return, blaming the taxes collection agencies.
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April 2022 by Michael Keith
Bait and switch they will quote you a decent price ($295) and then when your done it will go up another $55 dollars, or at least it did for me, I was working with Richard Rogers and yes he’s a nice guy but still he shouldn’t be allowed to change the price on someone at the last minute after the paperwork is done, what’s the point of the quote? I would never go back to this place or recommend them anyone, not only that my taxes went up $210 dollars more from last year and everything is exactly the same because I’m retired and on fixed income, makes no sense, horrible
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April 2022 by Sanyae Aviles
The office is convenient and I have been with Donna Zuck for over 15 years and trust her 100%
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April 2022 by Bruce Gevanthor
I love working with Lew every year.
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March 2022 by larry fitzsimmons
Have been using H&R block in the past years ,I have always been comfortable and confident with my tax preparer , explaining to me the processes, what to expect. answered all questions as required. And receiving all credits and deductions that I qualify for, and all at a reasonable fee.
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March 2022 by Samantha Gaviria
Very nice and friendly people there. Best experience so far. Donna was super friendly and I trust her with my taxes. Can’t wait to come by again next year.
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August 2021 by Phil “Jet” Carreon
Utilized H@ R Block for the first time when covid-19 restrictions closed AARP. tax help. Ms Forte was very professional as she took us step by step thru the preparation. Will keep office in mind if AARP is curtailed.
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April 2021 by Priscilla Keresey
Leela is a fantastic and patient professional. I have so much confidence in her, especially after a negative experience with a previous (not HR Block) tax pro.
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April 2021 by Al Afanador
I have always used H&R Block for my tax preparation. I have always received excellent service.
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April 2021 by Dora Holliman
I have been a client of Robin's for many years. She and her professionalism is what keeps me coming back!
