Audi Mohegan Lake is a dealership committed to building long-term relationships with its customers through transparent and friendly service. Many reviews highlight the dealership’s focus on making each visit a positive experience, with a strong emphasis on customer satisfaction and loyalty. Customers appreciate the knowledgeable and welcoming staff, including salespeople who are friendly, informative, and easy to work with. The dealership offers a smooth car buying process, often involving straightforward negotiations and good deals, even for customers traveling from nearby areas. The staff members are praised for their professionalism and helpfulness from start to finish, ensuring a pleasant experience. Service visits also receive high marks for professionalism and clear communication, with staff providing detailed explanations and courteous assistance. While some customers note minor issues like waiting times or car retrieval in bad weather, these are generally overshadowed by the positive interactions and quality of service. Overall, Audi Mohegan Lake stands out for its dedicated team that prioritizes transparency, professionalism, and customer loyalty, making it a trusted choice for those looking to buy or service an Audi.
Had a recall , service as Oreo Stephen was wonderful and communicated very well with me .
November 2025
Amazing experience, not your typical dealer! From start to finish, our salesman Billy & his manager Anthony made our car buying purchase a breeze and super pleasant! Not only do I love my new car, I love this dealership!
November 2025
This is one Audi dealership where everyone is Friendly, welcoming, and knowledgeable. There are two Audi dealerships closer to my house, but this is the second time I’ve gone to Mohegan Lake for their professionalism.
