Audi Mohegan Lake is known for its friendly, welcoming, and knowledgeable staff, with many customers noting the professionalism that distinguishes it from other dealerships. The experience is frequently described as amazing and not typical, with a transparent process that makes car buying a breeze and pleasant. The dealership strives to build long-term relationships through fully transparent actions, resulting in a high percentage of repeat purchasing loyalty. While the work done is consistently reported as good and customer service is great from start to finish, there have been occasional service lapses. One customer reported a long wait for their car after paying, followed by an inconvenience where the vehicle was not delivered to the front during heavy rain. However, the overall sentiment highlights courteous, professional, and informative interactions across sales and service, with many customers willing to travel farther specifically for this dealership's service and professionalism.
EJ was wonderful to have as a service advisor. Extremely reliable, helpful, and communicative . Followed up when he said he would and ensured my car was taken care of in a timely manner. Very appreciative!
August 2026
Truly an amazing and stress free experience! No BS great attentive sales people zero pressure and they exceeded my expectations. Could not recommend them more
August 2026
EDWARD PETELI Very helpful, very knowledgeable, good man.Well, appreciated everything he has done to help me get my car repair very professional.Thank you again
