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March 2024 by Alexandra Holesinska
This is the best Post Office! Maybe I'm just lucky but most of the time I visit there aren't long lanes, or they move quickly. Staff is very knowledgeable, professional and friendly and always try to help as best they can. Numerous times helped me to find the cheapest shipping option.
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May 2023 by Ame Cseventy
Poor sorting and delivery. Lazy driver did not even come to the door with a package. Just put a, "sorry we missed you" slip in our box while I was standing on the front steps!
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April 2023 by Elizabeth Diazlopez
This is the best post office I have ever been too. Go in and see them and they will help you with whatever you need.They always go above and beyond to provide you with the best possible customer service and leave you wanting to come back. Look no further for your post office stop.
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February 2023 by Michael Formichelli
Friendly and helpful service. It's often crowded at lunch times. With only two clerks at most this can mean slow service, but if you go in the afternoon you'll be in and out.
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January 2023 by Mrs. N No
Postmaster Penny unwilling to assist and pushes you off to another post office. Very unprofessional and avoids customers by lying and telling her associates that’s she’s unavailable. Clearly doesn’t take responsibility for her staff’s lack of knowledge and training when It comes to lost or stolen packages.Beware! They will lose your package and refuse to help you! So much for paying for additional insurance. Worthless especially if you have to deal with someone like her to try to complete a claim. Takes no accountability.
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January 2023 by The Nature Lovers
I visited the Mohegan Lake Post Office this afternoon to send a gift to my brother. Scott helped me with my package. Scott was very polite, kind and knowledgeable! Thank you Scott! We need more Scotts !!!?????
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January 2023 by John Rudolph
Great service here - good experience. Very helpful and friendly.
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August 2022 by Me Me N
Postmaster Penny unwilling to assist and pushes you off to another post office. Very unprofessional and avoids customers by lying and telling her associates that’s she’s unavailable. Clearly doesn’t take responsibility for her staff’s lack of knowledge and training when It comes to lost or stolen packages.Beware! They will lose your package and refuse to help you! So much for paying for additional insurance. Worthless especially if you have to deal with someone like her to try to complete a claim. Takes no accountability.
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July 2022 by Gaya Haas
I visited the Mohegan Lake Post Office this afternoon to send a gift to my brother. Scott helped me with my package. Scott was very polite, kind and knowledgeable! Thank you Scott! We need more Scotts !!!?????
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July 2022 by Gabrielle Manaskie
The employees are very helpful and friendly. I believe one of their names is Scott? Regardless, they are all great!
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July 2022 by c Antash
Scott and Dee helped make my passport process as easy as possible...so happy everything went smoothly...
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February 2022 by Kelly Torressen
The staff is extremely kind and efficient. Thank you Bernadette and Scott for helping me with my passport!
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July 2021 by souleymane sarr
I used to hate going there but recently I see more friendly faces and a better customer service.Keep it up.
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May 2020 by john smith
This is the worst of the worst. Plastic kids dishes were shoved in my box. I couldn’t get it out because my side of the box is smaller than the entry side. It ended up breaking. I rebought the item and they did the same thing and again I broke it trying to pull it out. Perhaps I should have left a note telling him not to do that but I didn’t. I went to the Mohegan Lake branch to complain and was told the postmaster will call me. Guess what. No call. Also an issue once where an item was probably taken from my door. Called Usps and was given a case number. They never followed up and when I called they told me they had no case number that matched the one I gave them. Also the building is god awful. Dirty and old looking.
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April 2020 by mark lowe
I just need to ask a simple question, I tired calling and got redirected to some automated messaging system. Went through all the options not one let me talk to a rep at this location. Pathetic at best