Cyrus Jewelers in Monroe, NY, is a highly trusted jewelry store known for its honest, caring, and professional service. The owner, often called Doc, is praised for his compassion, knowledge, and artistic skill. Customers appreciate his honesty and personalized attention, with one longtime client highlighting how he remembers them after more than twenty years and goes above and beyond to create special pieces, such as custom Buddha pendants, at no extra charge. The staff at Cyrus Jewelers are friendly and courteous, providing quick, efficient service, whether fixing a bracelet in minutes or assisting with complex jewelry adjustments. Their craftsmanship is exceptional, with many customers expressing satisfaction with the quality of repairs and custom designs. For example, they worked patiently to resize a signet ring to fit comfortably, demonstrating a deep understanding of the sentimental value attached to jewelry. The store offers a vast collection of jewelry, including gold, sterling silver, and custom pieces, and is capable of creating unique designs quickly. Customers also praise their ability to craft jewelry from personal finds, such as turning a small green stone into a beautiful pendant. Overall, Cyrus Jewelers is highly recommended for anyone seeking honest, high-quality jewelry and excellent customer service. The store’s welcoming atmosphere and dedication to customer satisfaction make it a trusted destination for jewelry needs.
Found a small vivid green stone on a beach in Italy and Cyrus Jewelers designed and crafted it into a beautiful pendant necklace. Could not be more impressed with their customer service and the quality of their work. Most highly recommend.
May 2023
Love Cyrus Jewelers! Such beautiful, unique pieces. Wonderful attentive staff added to my great experience there. Also had a custom made piece and was thrilled with the result. My go to……
May 2023
I would like to start with saying that they have amazing unique pieces, and their staff is just incredibly nice!They were able to help me with all the many questions I had and were extremely patient with me.Definitely going back there for more unique and custom pieces.