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February 2024 by Raj Chait
Thanks Juan great services really fast and always honest thanks Juan
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February 2024 by Albert Rivera
Adam was very helpful thank you
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February 2024 by Brycen Conk
So I came here to get a plug patch in my tire because I had a screw in the middle of the tire. I'm a mechanic myself and been in the industry my whole life. I would fix it however I live an hour away, I wanted to play it safe than sorry. Yes sometimes a mechanic needs help as well. I called to make an appointment prior to going in at 12:00 PM Noon. They had a few cars ahead of me. So I understand you have work scheduled before my simple fix. However time is money. My vehicle fix is 15 mins at most. The sooner I'm out the sooner you can go back to making money. Well my car wasn't pulled in until 12:35 PM. They were moving very slowly. It sat inside the shop for another 20 mins. Then the man came in and asked where it was leaking? I explained to him when I first arrived there was a screw in the tire I also explained when I called earlier. Finally 1:00 PM they actually touched the vehicle. Meanwhile the man is using fowl language loudly with women in the waiting room while I spoke with him if it was ok I leave for some lunch. He said no it will only be a minute. They fixed my vehicle 1:20 minutes later. I have patience and I am not an angry person. But please please I write this to help them to improve their customer service and efficiency and not to hurt their business. Tire shops have the potential to make soo much more money. They could do 6-7 patches per hour at $25. They had some people waiting just to be attended to in the waiting room. Any one of them could have just left and you won't have a customer anymore. I understand employees are hard to find but you have to teach work ethic and it comes down to the owner of the franchise or the management to step it up. The harder you work the more money everyone makes and the happier customers will be.
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February 2024 by Paul Jang
came in with with several emergency issues with my jeep, Juan the manager offered great service, honest feedback, and expertise. Truly felt taken care of and the service was prompt. Will be back for new tires ?
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February 2024 by Joell Morales jr
Did a great job
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February 2024 by M H
Juan, Adam and the team are great. Attentive, educated and fixes problems quick. The best value for oil changes. Now does general repairs, not just brakes.
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February 2024 by Azure Stach
Adam was a great help. I stoped in to get a tire fixed. He was very nice and helpful..got me in and out.
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February 2024 by Alyson Gilligan
Excellent staff and service!
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February 2024 by Breezy Boi
Had my tire put on a rim and it was nice and quick and they did a very good job! 10/10!
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February 2024 by Yen Lee
Juan was very professional and courteous. Employees were very friendly.
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February 2024 by Nene Verra
Juan is great thank u so much in and out
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February 2024 by Jeff Oehme
Thanks Juan fast service and always professional
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February 2024 by Jamil Payne
I went to Mavis fast and professional thanks Juan
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February 2024 by Austin Costantini
Adam was wonderful, respectful full of knowledge service was quick in and out. Thanks again
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February 2024 by Annamaria Bloom
Amazing service! My son noticed a sound on the tire when we got home and I loaded up car and raced to mavis. Things were closing up in the store but they took my car in right away to plug a nail. Was there not even 10 minutes before I was thanking manager Adam for his help. Saved the day for me and my two boys! Thank you so much mavis team!!!
