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July 2016
Horrible bank . It took 3 weeks to get a replacement ATM card. Staff are rude ... Indian woman is lost in space.... go to chase or anywhere but here.
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July 2015
It is the worst bank I have experienced. They charged my accounts for $25 non-activity fee per month, however the non-activity fee on the contract is ONLY $5 per month. Plus they never sent me the monthly bank statement. What a terrible bank it is.
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July 2015
Horrible customer service. waiting hours on the phone for an answer, long time on line at the branches. It was bad as Provident and became even worse as Sterling. I am planning to take my business elsewhere this week. Avoid this bank at all cost.
