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July 2024 by Jen Miller
I am satisfied with this bank so far
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July 2024 by Kariann Rietman
If I could do zero stars I would. The ATM had no out of service sign and took my debit card. Mind you im from Illinois so 15+ hours away. Leaving me with no money or anything all the tellers could say was there's nothing we could do, if we put our card in it would do the same. Unprofessional beyond means, if you bank with this location I suggest you don't anymore. Beyond frustrated and now I have no way to pay for anything to get home.
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July 2024 by Joshua Rietman
ATM does not work. Their so called solution was to place a cone, not in front of or in the middle but after the ATM. There are no signs anywhere that the ATM is down. Since there were no signs, I used the ATM and it took my card. I recently moved from out of state and needed to get some cash. The staff at the location was zero help and the supervisor gave a snarky remark saying "thats why a cone was there." I called customer service to reach out and get my card because i now have zero access to my funds. When asked to have them call to get ATM opened they said no and when they did come, any non TD cards are shredded. Horrible customer service and absolutely useless bank. 10 out of 10 WOULD NOT RECOMMEND. Put a sign up at the minimum and teach the staff how to handle themselves appropriately.
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July 2024 by juan Cortes
People in this location are so miserable and rude is no the. First but was last time I’m stop in this location
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June 2024 by Svyatoslav Likanov
ATM DOES WORK FOR DEPOSIT CASH!
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May 2024 by Axel Benitez
Unfortunately, the staff behaves very badly. As if you were going to steal from them, they make you feel bad. I definitely don't recommend it.
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April 2024 by John Colonna
This bank is racist
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April 2024 by David Tyrnauer
ATM is jammed almost every night
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January 2024 by Eliana Ingram
I don't recommend this bank, and I don't say that lightly. Each TD is allowed to run and enforce different branch rules. This one in particular picks and chooses what day they'd like to enforce a rule. I personally appreciate consistency, especially when it comes to money.
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December 2023 by Abraham Zayat
TD Bank in Monroe is more than just a banking destination; it's like stepping into a friendly hub of community and service. From the moment you walk in, the atmosphere is welcoming and warm, creating a vibe that sets it apart.The staff at TD Bank are not just professionals; they're like friends who genuinely care about your banking experience. Whether you're conducting transactions or seeking advice, they go the extra mile to ensure you feel comfortable and supported.The layout of the bank is designed for convenience, making it easy to navigate and access services efficiently. It's a place where banking feels like a seamless part of your day, rather than a chore.What makes TD Bank in Monroe exceptional is the personal touch. The staff remembers faces and names, adding a personal connection that turns a routine visit into a friendly interaction. It's the kind of atmosphere that makes you look forward to your banking errands.For a banking experience that combines efficiency with a friendly vibe, TD Bank in Monroe is a standout choice. It's more than a branch; it's a place where banking is not just a transaction but a welcoming part of your community.
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December 2023 by Tore Larsen
All the bankers will do is disrespect you because they don’t know the answers to the questions you need to know about your money they do not care at all about the people that are the reason they have a job the banker Kathleen is an embarrassment to the company meanwhile she doesn’t know anything and is extremely disrespectful
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December 2023 by Carol Dolan
All the staff is fantastic at the Monroe branch. Always willing to help no matter what. Great bank and wonderful staff.
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November 2023 by yitzchok hirsch
Nice and spacious, this is how a bank should look like.Very fast and promptly, they even print out a debit card on the spot
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July 2023 by Nicole McFarlane
Rude service
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July 2023 by Grigoli Guruli
Very nice bank