The Rug Store in Monroe offers an excellent experience with friendly, personal service from knowledgeable and professional staff. They provide a large selection of the finest Oriental area rugs, wall-to-wall carpeting, and wood, laminate, and vinyl flooring. The experienced team takes time to discuss needs, budget, and space, offering suggestions, samples, and guidance to help choose the perfect material for any home or office. They provide quotes, professional measuring, and competitive pricing with no hidden charges. The installation teams are professional, friendly, polite, neat, and experienced, ensuring work is done perfectly and that customers are completely satisfied. The service often includes convenient in-home pickup, delivery, and help with moving furniture at no extra charge. The process is consistently smooth, easy, and stress-free from start to finish. Customers highly recommend the store for its unforgettable service and high-quality products, planning to return for all future flooring needs. The Rug Store is widely considered the best place for flooring, making shopping elsewhere a waste of time.
I had a wonderful experience having The Rug Store install wall to wall carpet on my second floor. Hershey communicated well with me every step of the process. He was quick to come out to measure and provide his suggestions and estimates. The whole process was seamless and I highly recommend them.
February 2026
Excellent service in finding what I wanted and also in delivery to my home. This is the third time I have purchased from them and will return there for additional purchases. The prices were right and the service outstanding.
November 2025
Since living in Orange County, NY I only go to the Rug Store for my flooring. Both Moses & Hershey are great with customers and never tried to up sale me. I tell them what I am looking for and they show me what they have. I recommend them better than Home Depot or Lowes for florring.
