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May 2025 by Nathan
Outside ATM not working
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January 2025 by Youtube Music
Avoid this branch at all costs—they are utterly incompetent and blatantly dishonest. I had a trip planned and needed foreign currency. They guaranteed it would be ready in 1-2 business days. Guess what? No one called me. I had to chase them down, and every time the phone rang more than four times, I was transferred to a useless call center in India that couldn’t help me. I called over 50 times just to get through to someone at the branch.
When I finally did, they hung up on me after putting me on hold. This was Day 4, well past their promised timeline. I had to call another 30 times just to get through again, only to be told the currency still hadn’t arrived—and my flight was that same day. This level of incompetence is unacceptable.
This branch is a mess, as evidenced by their abysmal 2.7-star reviews. Why hasn’t JP Morgan Chase fired the people running this circus? It’s appalling to see a bank of this size operate like this. If you’re late one day on a Chase credit card payment, they’ll slam you with a $40 fee without hesitation. But when they lie, miss deadlines, and completely fail their customers, it’s somehow excusable?
This branch doesn’t deserve your trust or business. JP Morgan Chase should be ashamed of the way it treats its customers here.
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July 2024 by moshe rottenberg
I had a a scheduled appointment for 9 o’clock,
I arrived on time, in they telling me, sorry your banker will arrive in 25 minutes, he is late today, daymmm
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March 2024 by Have a Nice day
Extremely understaffed long lines the drive through you will wait forever to get served ATM is not working every other day.Expect a 20 minute wait at the drive through window
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November 2023 by aareman
Good service. Was quick and helpful.
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October 2023 by Avi Areman
Good service. Was quick and helpful.
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October 2023 by Ahron G
Zero customer service.
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August 2023 by Yossi
Great customer service
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August 2023 by Eli Weiss
The ATM never works
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March 2023 by Jacob Roberts
Two tellers for about 50 customers. No one to talk to. This isn't what chase is all about.
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February 2023 by Luzer Y Silberman
I had a wonderful experience with Osmeiry, She was very helpful.
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December 2022 by B Olympia
Good experience over there
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December 2022 by Moishe Kraus
Drive thru atm never works
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September 2022 by Moshe Levin
ATM machine is broken! When it finally works it’s not giving out any 20 dollar bills ? I go to the other chase in the area and like it more!
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August 2022 by Duane Duncanson
Very friendly