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July 2025 by Moshe H
The employees at this branch are great. I have no complaints about them. However, Chase saw fit to not only install only one after-hours ATM that very often has a line, but also to keep a horribly slow machine with buggy software so that every transaction takes forever. Improve the ATM and I'd give five stars.
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February 2025 by Sam S.
Really great Bank that greets me by name.
I'm not that important but it's very nice to have a bank that tries to please and work with customers.
Parking has gotten v bad since the nail shop closed colonial moved in
They need another ATM for after hours
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June 2024 by Stefan Bacal
Notary forgot the stamp home. Waisted time to come here.
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December 2023 by John P
Such a friendly Chase branch! I usually give two dollar bills as small gifts and they had plenty. Many places will be bothered but Emily and the staff here were so hospitable! Especially Alex, the manager was so gracious and only wanted to make you feel welcome. Hope I have another chance to come by this way again!
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September 2023 by Dov Gross
I really helpful they were patient shout out to to synthia she was real helpful
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August 2023 by a e (Five stars)
I am banking with chase for years with no issues till now when I deposited a third party check of over 5k not before asking the teller if they will except it she told me that if it's signed by both in the back it's good but they placed a freeze on my account requesting to verify the check but the only way to verify it was by providing a phone number they can call the third party but it must be a " verified phone number" I gave them all the phone numbers he is using they are saying it's not verified numbers and this is the only way to verify it even when I walked in to the branch with the third party it was not good "as we don't except in person verification" so they simply stole over 5k from me chase is a company of legally licensed thieves bank with them on your own risk
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August 2023 by Sarah Shtaygrud
Poor service they blocked my accounts for 3 months for no reason I just deposited few checks from a Jewish legal organisation! It’s scandalous I am having panic attacks from all this!!!
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August 2023 by Usher Appel
Aaaaaa++++++
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March 2022 by Michael Friedmann
Very slow service Alex was very rude in a nice way by telling me, I should not use the drive-thru for paying a simple past due balance, on one of my accounts, and instead instructed me to park my car and come in to the branch, I waited more then 45 min ...then I was instructed to call the 1-800 number to speak with customer support, but was instructed to go back and pay the bill in the branch, not helpful at all.I bank with Chase for a very long time.I might switch banks in the near future
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February 2022 by eli naouri
The worst service you can ever get
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January 2022 by lipa grinberg
Best branch in the area greatest customer service
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November 2021 by Elchonon Kushner
Most chase banks I would give 5 stars but this one isn't as nice as the other ones
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October 2021 by Google Fan
Good service
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October 2021 by jr1850
they have all new staff now its the slowest service from all chase banks
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August 2021 by J.M. Gold (Big fitzafutzer)
Best place to bank in Rockland county!
I come from the city, and I was used to get service, so I went to the other chase locations on rt 59 near all fresh supermarket, while waiting in the line, a woman came in and asked for small dollar Bill's, coins, etc. For her store, they answered her sorry we need ID,
She gave them her ID , then they said "sorry we can only get you change for 1 hundred dollar bill"
She start to yell "It's 12 years I am banking with chase, and I need change for my cashiers" they ignored her.
When the guy asked me "what can I help you"? I said that I need to open an account, they asked " do you have an appointment "? I said yes, he came back , sorry your late with 3 minutes, let's schedule a for tomorrow 10:30. I tried to asked them that actually I was here in the line, so I was here on time, but no one listened to me.
So I drove up the 59, and I came in this branch, and I didn't go to the teller like this time, they asked me "what can I help you"?
I said that I want to open a account! They asked "do you have an appointment"? I answered NO, So they told me "write down your name , and we will try to see what we can do for you" after 30 SECONDS, yes 30 seconds they called me in , they was helping choose the best type account for me,
They were so professional , so nice! They didnt try to find loopholes not to open the account,
They helped me fill out the applications , explaining every detail from the application
It was a pleasure
Sometimes when I pass here ,i saw a lot of traffic, and i was wondering " why are people coming here?" Now i understand, IT'S THE SERVICE!
AND IT'S WORTH TO WAIT
