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September 2025 by Shimmy Marmorstein
The service that joe gives is phenomenal! Very helpful!
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September 2025 by Peach Service
Joe Joe Joe... you are a legend. Smooth and saved me money.
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September 2025 by Rafal KP
This review is to compliment and to thank the management staff for hiring an amazing employee and to express my gratitude for his hard work and effort. This review is for noone other than Joe.
Thank you Joe ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
I have been a customer renting several units at public storage in Monsey NY since the year 2012 and I’ve seen many employees and managers throughout the decade.
But I never left any reviews for this facility then and I am finally starting to now!
The reason why I must share my experience at Monsey public storage is because of how well maintained and well secure this public storage in Monsey has become. It is extremely clean including the rest rooms. The staff working there is very polite and very professional. I always feel like I can count on Joe whenever he is working.
The quality that I experience renting here is night and day compared to other companies and the reason why is because of Joe. His honest approach and kindness makes me feel very welcome and comfortable and I know that this site is properly managed and taken care of. The confidence and knowing that the site is safe and always tidy makes it a pleasure to come and drop off or pick up my belongings from my storage units.
Keep up the good work and I hope all public storage facilities hire great employees like Joe. He makes the place a great example of what a professional public storage facility environment should like ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
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August 2025 by Simon “S\u0026S Siding \u0026 Construction”
Joe was very helpful!!!
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August 2025 by Nae Edwards
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“Excellent service and secure facility! The staff is always friendly, helpful, and professional. The units are clean, well-lit, and easy to access, with security features that give me peace of mind. Prices are fair, and the location is convenient. I’ve had a great experience storing my items here and would highly recommend it to anyone in need of extra space.”
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July 2025 by DP DP
I’m Giving a quick Shout out for the best employee public storage ever had - Joe - !!!
Whenever I come to the public storage, I’m always greeted kindly by Joe. He always waves and smiles and recognizes me even though I don’t ever come here a lot. It just shows by the kindness and effort.
Also whenever I have a situation that I need help with, Joe always helps me with a smile. I’m not gonna lie, it really is a good vibe and it’s always about the relation with the employees. And I just say, Joe does everything like clockwork as I always see him busy but whenever he can, he goes out of his way and he understands the frustrations we customers face with this whole online stuff and dealing with online payments emails and what not. Joe always explains everything thoroughly and I must say, I learned to manage my account better thanks to Joe. Before I really was clueless how this whole public storage and monthly bills work.
Again…. He is a human and he understands people. It’s not just a job that you can tell some people do just because they have to. He’s caring and very professional and understanding. I’m very happy to write this review so that public storage can recognize how lucky they are to have such a wonderful individual representing their branch in Monsey.
Keep up the good work! ❤️
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June 2025 by lauren
Joe was amazing!!!
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June 2025 by Mike Nelson
Joe deserves a raise $$
His service and professionalism was excellent!!
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May 2025 by Melanie Occena
Amazing customer service Desmond was definitely very helpful answered every question.
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May 2025 by Yisroel Chanowitz
Thank you Joe for going out of your way to help us.
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May 2025 by Neftali Martinez
Joe was a great today assisted me with all my storage needs and helped me download the app. Would give him 10 stars if avaliable. Will recommend this facility to all my family and friends.
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May 2025 by Simon Kohn
Working with Joe was a pure pleasure and I would recommend this facility to all my family and friends!!!
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April 2025 by Chaim
Today is moving day and I am so grateful to Joe at public storage! He was extremely kind, caring and helpful. He explained everything to me with patience and care, helped me figure out what I needed,
And so much more!!!
Thank you Joe for all your help today!
You helped my day go much smoother!
And helped my mind be at ease!
Thank you!
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April 2025 by Rabbi Chanowitz
The online reservation doesnt allow you to chose the unit. If you want to rent 2 units and want them close to each other, their rule is that you cant do it even though they had 2 units next to each other... The on site manager wanted to help me but his boss gave a hard time... Did not move in for 2 days because I was hoping they would want to make a customer happy... That did not happen
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April 2025 by Shlomo Ickovitz
Super easy and professional. Joe at the desk called din advance, helped me w all my questions. 10/10 w9uld recommend
