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September 2023 by ilene jarolem
Picture it 1980’s the Catskills - an intimate place where families can go back to every year and create life long memories. Now fast forward to modern day out east Montauk, that same feel of family togetherness - beach, pool and s’more making - all at Hero Beach!Food & drinks: Everything in walking distance!
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September 2023 by Anthony Musiello
$800+ a night for a motel experience. Rooms below par. Manager’s rude. Food stinks. I’ve stayed all over the world and this is the worst value to cost hotel I’ve ever stayed at.
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September 2023 by Courtney Lukitsch
Such a unique stay in
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August 2023 by Gabi Steele
Awesome new spot for cannabis AND coffee!
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June 2023 by Anastasia E.
Second time in June 2023 I visited Hero and it felt like home this time. Alex from front dest as the rest of the stuff were very helpful and nice to welcome us back. We had different type of room this time but it was still amazing. On Saturday night we gather by fire pits with other 4-5 couples and had a lot of laughs while enjoying s'mores(they had kits at front desk). We had beach days during weekend cause the sun was out and it felt so amazing again. There is just something special about being next to ocean and having hotel by ocean so priceless. On Monday it was a bit cloudy but I still had a great time by the pool while reading work emails) On last day we went to surf and it was very helpful that hero had surfboards didn't need to rent one.Can't wait to come back again. I found my little paradise near NYC.
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May 2023 by Erika G.
Wonderful and attentive staff, lovely amenities in my room, it was a fantastic visit! I plan to stay here again soon to make the most of the Montauk summer season.
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May 2023 by Billy T.
Had an amazing stay here! Room was very clean and really nice. Beach is right next to the hotel. Male employee who checked us in was so nice! Will absolutely stay here again.
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April 2023 by Bella B.
I loved it here. The staff was so nice and welcoming. The room was cute and clean. The complimentary bikes and drinks were a wonderful extra bonus. The only thing I would say I didn't like was the bathroom door. It's barn slide and doesn't offer much privacy.
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January 2022 by Thom H.
Wife and I stayed at Hero for a few weekdays in late June - early July, kinda shoulder season for Montauk. I forget which package we got, but it wasn't the top-level "ocean view" suite, that was already booked. We did book the champagne-arrival situation.Hero is designed for the Instagram/Tik-Tok set - it is *very* pretty. The plantings are beautiful ... but there's still plenty of poison ivy under the lawn-facing deck, so mind your feet. Hero is to luxury accommodations as Montauk is to the Hamptons - almost there (and neither is a good value).Clearly, Hero is a reskinned motel, whatever - but the old sign is still there, if painted over. A nod toward authenticity and legacy? Or a few lazy coats of paint? Unclear. Hero's off the beaten path a bit, so it's quieter than a lot of the places in town. The beach is quieter, too - and not strewn with trash in the morning, which is more than can be said for the properties further east. My wife and I had a lovely time hanging on the beach, with Hero's own chairs and umbrellas. Unfortunately, it was unclear that the high school kids hanging out with their friends on the beach were actually employed by Hero as cabana boys - I had to practically pull the manager to the beach to find out where the beach chairs were, and where the help was. Again - the service was there, but you had to search for it.Here's another example - we paid for the champagne package - I had to ask for it, which was kinda awkward, and then we were given a bottle of prosecco. I know, poor baby, right? Heard - but for what I paid, it should have been champagne.Look, in the end, we had a lovely stay, but did not live up to what Hero charged - almost $1000 a night. I know it wasn't $1000, because that's what Gurney's was asking, and they had full ocean views. We would have stayed with Gurney's anyway, but their spa was closed (??) for renovations (?!)I fully acknowledge that the hospitality industry is under a lot of pressure, trying to maintain revenue (read: stay open), with limited staff, and supply chain issues. But the more I think about this past June, the more I can't help but feel like we were ripped off ...If I were to stay in Montauk again, I actually would consider Hero. But seeing how inflated all of the lodgings are in the area, I would think twice about staying in Montauk at all. We had a nice time, but sheesh did we pay for it, in both dollars and patience.
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October 2021 by Gloria K.
What a cute place!I rented out the night for my parents and we were pleasantly surprised by how great the amenities and vibes were. We had a room facing the ocean. Although we couldn't see much ocean, their backyard was a view itself. Inside was clean and spacious. The balcony was a great addition! There were comfy chairs to sit and enjoy the weather. My parents enjoyed staying the night at Hero Beach Club. They were able to escape the city life and see the beautiful stars at night as well as the sunrise in the morning. They were also given welcome drinks which included alcohol! They could not stop raving at how everything at Hero Beach Club was so great for their mini getaway.