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September 2023 by George Beckket
Please go somewhere else, it will save you money and time. I have a Hybrid Prius, I called because the car wasn't starting and informed them that I was told there was a circut issue that showed up on a diagnostic that was run at a seperate place and the battery shouldn't be a problem. They said that it was the battery that needed to be fully replaced. They charged me almost 1,000 (the labor fees, the towing, and the cost for a brand new battery) only for me to drive my car home, and try to get into it the next day and it won't start again... They just want to charge you whatever is going to make them money and don't care if that's what your car actually needs.Service: Auto battery replacement
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September 2023 by Abby
Please go somewhere else, it will save you money and time. I have a Hybrid Prius, I called because the car wasn't starting and informed them that I was told there was a circut issue that showed up on a diagnostic that was run at a seperate place and the battery shouldn't be a problem. They said that it was the battery that needed to be fully replaced. They charged me almost 1,000 (the labor fees, the towing, and the cost for a brand new battery) only for me to drive my car home, and try to get into it the next day and it won't start again... They just want to charge you whatever is going to make them money and don't care if that's what your car actually needs.Service: Auto battery replacement
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September 2022 by shoz rocks
Marshall’s was fast and efficient! My car got stuck in the sand on the beach at hither hills beach. They helped with a very stressful situation. It was $350 cash - I would highly recommend this place for an emergency tow.
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August 2022 by Jeffrey Kuhlmann
Reasonable and helpful. They towed me off the road when my car broke down. They got there quick even though it was after hours. I was away from home on vacation and was a prime candidate to get screwed over if they wanted to… I was originally going to have them fix the car too, but ended up canceling because I had a warranty. They could have justifiably charged me storage and for the time/travel for getting the parts, but they didn’t. They fielded a dozen phone calls from me trying to work out the details of getting my car moved to the dealership and were friendly and helpful. The price of the tow and diagnosing was beyond fair.
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August 2022 by Manuela Kocal
I went into this gas station to buy something to drink. However I didn’t buy anything because I was so shocked and terrified as I watched the person working behind the counter start yelling , cursing at a customer. The lady working behind the counter even through a bag of chips and some candies at the customer. She actually got physical with the customer! I was there and I witness how the situation started. It was because the woman (worker) had a disgusting ,bad ,unwelcoming attitude and the customer didn’t accept the attitude coming from the person working behind the cash register. The only thing the customer did was tell the Lady to lower her voice and to please stop with the attitude. And the worker got even more loud and even started throwing things at the customer , then I saw one of her coworkers come and take her side. I called the police. These people at the gas station are so unprofessional. No customer deserves to be treated like this. I was there from the beginning of the situation and It should of never gone this far. These people from the gas station scare me. They are dangerous to any family stopping by. Please be safe and stay away from this gas station. There are plenty of other gas stations where you won’t be in danger and you will get treated nicely!
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July 2022 by Thomas B.
Please don't ever use these people. They are crooks and while they're taking advantage of people, they're also nasty. Today, a friend was stuck in the sand and needed to be pulled out. The driver charged $350.00 for a 10 minute job. My friend offered to pay by credit card but the driver insisted on cash and followed my friend to the bank. My friend asked if there was some kind of veteran discount and explained that he is a wounded combat veteran. The driver and the owner who I called later DID NOT CARE. They're just about money. I truly hope there is such a thing as Karma and they pay for how they treat people. Another friend broke down just three blocks from their shop. They charged $1,500.00 to tow the truck three blocks. They said it was because my friend could not get a ride to pick up the car for a couple of days. Please, spread the word and find someone else if you need any work done on your car or need a tow.
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May 2022 by Robert S.
As a new customer my first impression was great. Britney was very friendly, with good communications and accommodating to work with and the technician Peter was very professional, pleasant and experienced. After scheduling a couple of inspections and servicing of our 2 Jeeps with some other problems on short notice, they got me done on time and at a reasonable cost. Highly recommend when in the Montauk area.
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February 2022 by James F.
My truck got stuck in sand in driveway - Called this company because there are not many tow services in the area and they were close. Turns out they are the only tow service in that area. The owner showed up and had me out in 10 minutes. He asked how I was paying and I responded by credit card. He immediately nasty and lost it. He told me I had to follow him to town to run the credit card in his office. He started treating me as if I was going to try and drive away. He started yelling and cursing like an insane person. I could not understand why he was acting like that. There was absolutely no reason. When I gave his office assistant Brittany who was very nice my credit card, she charged me $543. TOTAL HIGHWAY ROBBERY!! They take advantage of the people and rip them off. That's bad enough but to be screamed and cursed at on top of it is completely unnecessary. I complained to Brittany about how the driver acted and she said he was the owner. I could not believe that this is the way the owner of the business treated his customers. I suggested he seek help, maybe AA or something. She gave me an understanding look and said " I know, you don't have to tell me, I work with him". If anybody is doing there due diligence and reading this before considering using this horrific company, STAY AWAY!!! If you need a tow call HAMMER TOWING at 631-375-9035. I have used them in the past and they are reasonable and super nice.
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November 2021 by rebranding 4eva
Best gas station in montauk
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October 2021 by Night King
Gives honest mechanics a bad name. Owner is miserable and bitter. They will sabotage vehicles of unknowing customers. Horrible. Take your business elsewhere.
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July 2021 by Danny Niedzielski
Unprofessional ,
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July 2021 by John Kearney
Used Marshall's to install a new oil tank. First they installed a temporary tank with a supply of oil which I paid for. When the permanent tank was installed they did not transfer the oil. They were supposed to verify the installation but the furnace would not start afterwards and they wanted to charge me a service call to fix it. We finally reached a settlement for both issues but they are either dishonest or incompetent.
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May 2021 by Aun Muhammad
They guys are really really bad service if you guys need to tow the car don’t call ever marshall…. 1st of all on the phone they told me price $250 and i said ok then they come and once they tow my car just for 5 minutes they said now you have to pay $500 & they charge me $500 so please don’t call if you need help try somewhere else
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September 2020 by Teresa M.
Total crooks !! The Spanish man put air in my tires when I asked him to only take a look at them. One minute and he dared ask me for 20 dollars !!
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July 2020 by Dougie D.
Went to this place to get a routine inspection . The mechanic " Pete" . Told me I needed an $800 brake job to pass due to my rear brakes not stopping my truck . Also claimed I was braking metal in metal which was not the case . No brake lights on , no issues at all with my truck . Decided to just get the brake pads replaced on my own . Went back for the re-inspection , again told me I needed new calibers and rotors . Was also extremely rude throughout the whole ordeal . So I decided to bring my truck to me reg mechanic . He took one look at my brakes , and asked why I didn't go to him in the first place . Truck passed inspection with no issues . This "Pete" was trying to rip me off with unnecessary repairs .
