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August 2023 by Anne Duca
We found that our room had not be renovated like many of the other units. It was disappointing and we discussed this with management. They were extremely helpful and understanding. They explained that each unit is owned independently and that they have no control over who updates the room. Wavecrest was very accommodating and refunded us a nights stay. Otherwise our stay was great. The support staff was friendly and helpful and the view from our room was outstanding. We would definitely come back based on the service, but maybe ask for a renovated room :-)
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August 2023 by Katrina Puleo
On a Lovely relatively quiet stretch of beach. Beautiful views from the room and easy walk access down to the ocean. Fairly private and certainly felt like a safe area. Not too far from town and the area has lots of wildlife to enjoy. Overall a very pleasant vacation hotel.
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August 2023 by David Lopez
We have been staying here for years. It’s become more and more run down. Location is great however this time we had some problems. Room was dirty, killed a few roaches. Not sure if it was really cleaned. Previous guests leftover clothes left in the room. Pricey to have these kinds of problems. Probably won’t stay again.Nearby activities: Beach location is great, away from the busy town. Short drive into town.
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August 2023 by Andrea Umbenhower
The room was great! We have stayed here several times before. The Overlook is a little further back from the ocean because it was sold out when booked. The only complaint was the room itself was a little old. Ex. The screen door was broke and furniture was on the older side. Cleaning service was friendly and accommodating!Food & drinks: Wavecrave truck was the best!
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August 2023 by Whitney Allen
In total - we paid just over $1,000 for 2 nights (a Wed/Thurs) so not even a weekend stay....The last time I paid about $500/night for a hotel, it was a 5 star in San Diego..the tub looked like it hadn't been repaired in years, no shampoo or conditioner (basic hotel like provisions) were NOT provided. The Wifi was troublesome trying to get work done, we had mini AC units in our room, just an odd feel all around...we would not go back if given the opportunity... The view and access to the beach though was phenomenal.
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August 2023 by richard morgenstern
The ocean front bluffs location is of course amazing. The efficiency rooms are clean, but spartan with minimum accoutrements. The pony tailed property manager is a total DB and should be fired for his bad attitude and lack of decorum. The at beach food truck will cost you close to $100 for egg sandwiches and coffee for your family of four. I bought eggs, salads, and deli meat in town and avoided the heist. Did someone say captive audience? Yes, even at $500 a night for an ocean facing studio I will continue to return. Overall Wave Crest is a good place, and a good value comparatively for Montauk.
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August 2023 by D H
We had a room in a building very close to the ocean which is really special.But the room definitely needs renovation, in particular the bathroom. It's very basic and overpriced because of the stunning views and the location. But it was quite clean.We enjoyed the stay anyway.If you go there be aware there's much fog and it's definitely colder because it's coastal area. We were there end of June and couldn't swim. But the entire area is a place you can fall in love with if you like it to be out of town. I'll miss it.
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August 2023 by Nicole Risi
I was torn with staying here because there were good and bad reviews. My only suggestion would be to have more updated rooms but other than that it was perfect. The view, being right on the water (where it wasn’t crowded), they provided beach chairs and umbrellas, in door pool, the food truck was AMAZING! And really really good food. And we were able to make a bonfire at night which made the trip. They provided everything (with purchase of course) Wavecrest did not disappoint. I will definitely be back!
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June 2023 by javier r
Beautiful location and view. Balcony is nice but not too much conversational privacy on it as the dividers are alternating wood planks. Bedroom was lacking but kitchen and main space was very
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June 2023 by William Andersen
Stayed at Wavecrest on Memorial Day weekend for 4 nights , we loved it here! Our Studio room was small but clean and recently upgraded. The view was spectacular. Staff was very pleasant and cleaning staff was very nice and did a great job.Ideal location on Old Montauk Highway close to town and all the restaurants. We will be back again.
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May 2023 by Deni Passaretti
The staff at this location was abhorrent. Employees were rude and verbally assaulted me and my boyfriend claiming we are responsible for cleaning the room for the next party checking in. They harassed us to leave every 5 min in the morning starting BEFORE check out time and ganged up on us two versus 1 screaming at me in the most unprofessional manner. I was horrified. No where in the book does it state we had to clean the room and in no way was the room in any kind of poor condition. We left it tip top except for a couple dishes. This responsibility they explained was explicitly stated in the guide book however after reviewing and bringing to their attention that it is in fact NOT in the book, the cleaning woman and blonde middle aged front desk woman both got aggressive with me. They intimidated me physically to the point I was visibly shaking and felt threatened and scared for the repercussions if I did not turn around and clean up my room that I paid ridiculous cleaning fees to book.Outside of the horrific service and verbal acts of aggression. The physical location was ideal. Views are unmatched and unobstructed. Beautiful!The room was nice, as expected. Exactly as described.
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May 2023 by Deirdre
BEWARE OF CANCELLATION POLICY!April 2023BEWARE of the cancellation policy!!! I had to cancel our reservation 126 days out from check in due to preseason athletics. I was charged 10% of the room base, totaling $348.00. This is infuriating and greedy. There is plenty of time to rent these rooms and there is often no vacancy Labor Day weekend.Very disappointed.
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May 2023 by Aleese Shelorke
We've stayed here twice so far in panorama rooms. Rooms are great, wish pool hours were open longer during "off season- april" but overall our room was nice and would stay here
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December 2022 by David
I was charged for a room I did not use. There was a family emergency at home and I had to leave after being in the room for not even 15 minutes. I did not even touch anything in the room or get a chance to bring in my luggage. The front desk said the charges should be able to be reversed. I am now being charged $400 for being in a room for 15 minutes. I tried contacting the resort. No answer. With such horrible customer service, I will never come back here. I highly suggest that whoever reads this reconsiders and finds a different place to stay. The worst part is that I would have given a good review if they would have fixed the charge like I was told they would.
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December 2022 by Gary King
The view from the way of Christ in was unbelievable each right out your your Terrace there was some fishermen fishing for stripers they didn't catch too much but the nearby takeout and restaurants and grocery stores nearby were very
