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July 2024 by David Corasme
They withhold the most crucial information until you seek it out yourself.
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September 2023 by Gerard Kolkmeyer
Neha Khanna was extremely understanding and helpful. It is because of people like Neha that I do my banking with KeyBank. Neha is definitely an asset to your team and we are fortunate to have her at the Montgomery NY branch
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December 2022 by Valerie Messinger
What a great experience!My wife and I went in to have some documents notarized. Theresa was extremely pleasant and professional in taking care if our needs.After that transaction, we decided to update some other accounts and spoke to Neha. As she was looking at our accounts, she made us aware of a great deal available that would earn us a lot more money than our current accounts. She was so much fun to talk to and went above and beyond helping us make the funds transfers to our new account.Just an overall wonderful experience. I would give 10 stars if I could.
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December 2022 by Michelle Mignano
I was moving and needed to close my accounts. At the time there was a fraudulent charge on my account and a post dated check that was cashed sooner than it was dated. Clearly neither situation was my fault. I was charged two insufficient funds charges. Was moving the next day and could not keep account open. Situation was not handled properly. I should have been refunded both insufficient funds charges however they had to do it . It was an awful banking experience. I do not recommend this bank. I had to deal with the branch manager in this situation but I had always enjoyed dealing with an employee named Josh who had been filling in when they did not have a manager. He was customer friendly.
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December 2021 by Jessica Fetterman
Lisa Davis, personal banker, was so helpful when I had questions regarding my account. She was very patient, knowledgeable, and personable. Highly recommend her for any of your banking needs!
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July 2021 by Kevin Young
Amazing service and Awesome staff. MY banker Lisa Davis is always so helpful and mindful of my time.
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April 2021 by Justin Haywood
Worst bank ever just opened an account and I'm already going to close the account received 2 deposits 1 through zelle and 1 wire transfer and they refuse to release any money because it's a new account
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January 2021 by Jessica Rubinstein
Lisa Davis, personal banker, was so helpful when I had questions regarding my account. She was very patient, knowledgeable, and personable. Highly recommend her for any of your banking needs!
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May 2018 by dantheman1998
Opened a credit card and payed it off and closed it.Went into a branch and told MGR to close it. Come to find out they didnt close it and i got fee'd into the ground.
