Inn At Monticello is a basic, no-frills motel that provides simple accommodations primarily for travelers needing a place to sleep for a night. The property is located in an area that is not very upscale, and the surroundings can feel somewhat unkempt, with some reviews mentioning the presence of strangers in the parking lot and signs of neglect. The rooms are quite worn, with issues like holes in walls, broken furniture, and appliances that are not fully functional. For example, some bathrooms have damaged tubs, missing trash cans, and broken fixtures. The furniture and decor appear outdated, with stained sheets and burned covers, and some rooms have odd features such as warped ceiling tiles or missing security features like door chains. Despite these issues, the staff members, including the front desk clerk and owner, are often described as friendly, courteous, and welcoming, offering a silver lining to an otherwise rough experience. Guests note that the beds are comfortable and that there is hot water and a working heater, which can be important for those seeking basic comfort. The rooms provide the essentials — a place to stay, some privacy, and safety measures like locking doors. However, cleanliness and maintenance are inconsistent, and some guests have encountered odors of smoke, stolen hangers, and stained linens. Overall, Inn At Monticello is suitable for travelers looking for a low-cost, no-fuss place to sleep, with friendly staff and basic amenities. It is not a luxury or even a particularly clean hotel, but it offers a safe, affordable stopover for those who do not mind its worn condition and less-than-ideal surroundings.
Bed bugs and drug addicts!!! It's craziness in there!!
November 2024
I never even stayed here. I booked it, and immediately cancelled and the policy stated that the location would handle the refund 24 hours prior. I cancelled it an hour after booking, and they have yet to give me my refund. I’ve been waiting for more than a year. I emailed, called and still waiting.
August 2024
Very rude and unprofessional and likes to curse and scream at customers .